Compliance Assurance Analyst

Job Title: Compliance Assurance Analyst

Location: London

Overview:

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Leveraging Mastercard’s global payments network, our account-to-account business provides domestic and cross-border solutions to enable the frictionless future of payments. We help our customers leverage rich messaging functionality and applications to capture business and consumer payment flows both domestically and cross-border; offer solutions to connect, enable, and safeguard the Open Banking ecosystem, and protect banks and their customers. All this is supported by account-based data insights and consulting to help our clients optimise their payment strategies across the world. The Open Banking team is looking to expand its product offering on a global basis.

At Mastercard, we are committed to the highest standards of ethics and integrity. Ethics and Compliance are at the core of our company values and are essential to both the personal success of every Mastercard employee and to the success of the company. The Analyst will be responsible for leading monitoring and testing of compliance program activities across EU/UK Open Banking. Working under general supervision, this role will design testing procedures, test plans, and assist in the assessment of the effectiveness of compliance systems and controls.

Role:

1. Define testing strategies and approaches, including manual and automated testing of controls
2. Conduct root cause analysis and provide recommendations for process improvements and enhancements
3. Lead testing of complaints handling, outsourcing, major incidents, and data compliance practices and controls
4. Communicate issues identified during testing processes to management staff as appropriate
5. Support systems used for maintaining an effective compliance program
6. Remain up to date with new testing tools, technologies, and industry best practices, including AI to enhance testing strategies

All About You:

1. Three (3) to five (5) years of compliance experience in a previous monitoring and testing role at a PSP or Bank
2. Strong knowledge of Assurance, Monitoring and Testing practices with demonstrated experience
3. Exposure to testing processes, including test planning, test case preparation, execution, and recommendation/action management
4. Experience in an EMI, PSP, or fintech environment is preferable
5. Basic understanding of System Architectures and data flow diagrams and documentation
6. Basic understanding of Open Banking
7. Demonstrate a high degree of self-motivation, organization, time management, and attention to detail
8. Can communicate to executives, peers, and staff with impact, eloquence, and authenticity
9. Strong interpersonal skills, with both oral and written communication abilities, including drafting technical documents tailored to diverse audiences