Compliance and Systems Support Lead

Eteach; West Midlands Combined Authority; Remote; GBP 38,000 - 43,000; Full time

Job summary

Nacro is seeking a Compliance and Systems Support Lead to drive digital innovations in education systems. The successful candidate will enhance compliance processes and support staff training. This full-time position offers a salary between £38,896 and £42,412, working from home. Experience in education and hands-on use of compliance platforms like EBS and OneFile are essential.

Qualifications

• Experience in an education or training environment.
• Strong understanding of DfE, Ofsted, and awarding body compliance.
• Hands-on experience with relevant compliance platforms.

Responsibilities

• Lead and support system use (EBS, OneFile) including training.
• Implement digital compliance tracking and monitoring tools.
• Prepare operational and compliance reports for stakeholders.

Skills

Communication

Compliance Monitoring

Data Management

Training

Education

Level 3 AET or equivalent qualification

Tools

EBS

OneFile

Job description

Compliance and Systems Support Lead

Job type – Full Time/Permanent

Hours – 40 hours per week

Salary – £38,896 - £42,412 per annum

Location - Homebased

We are Nacro. We see your future, whatever the past.

We believe that everyone deserves a good education, a safe and secure place to live, the right to be heard, and the chance to start again, with support from someone on their side.

That’s why our housing, education, justice and health and wellbeing services work alongside people to give them the support and skills they need to succeed. And it’s why we fight for their voices to be heard and campaign together to create lasting change.

Help Us Transform Education Through Digital Innovation

At Nacro, we’re on an exciting journey to digitise our education systems—making them smarter, more efficient, and fully aligned with DfE and Ofsted requirements. We’re looking for a Compliance and Systems Support Lead to drive this change.

Who are we looking for?

In this role, you’ll lead the rollout and optimisation of systems like EBS and OneFile, support staff with training and troubleshooting, and ensure our data and compliance processes are audit-ready. Your work will directly support improved outcomes for our students and apprentices.

What will I be doing as Compliance and Systems Support Lead?

Lead and support system use (EBS, OneFile), including training and troubleshooting.

Implement digital compliance tracking and reporting tools.

Monitor compliance with DfE, Ofsted, and awarding body standards.

Develop user guides and maintain accurate documentation.

Collaborate with internal teams to ensure systems are functional and compliant.

Act as a compliance point of contact and support internal audits.

Duties include (but are not limited to):

· Prepare and deliver operational and compliance reports to stakeholders, including SLT.

· Monitor and support operational compliance with DfE, Ofsted, and awarding body standards.

· Make independent operational decisions concerning compliance processes and workflow improvements.

· Recommend and implement policy and process modifications within the compliance function.

· Act as the compliance escalation point for internal education team

· Excellent written communication skills and experience in producing operational or compliance reports.

· Experience in proposing and implementing changes to operational and compliance-related policies and workflows.

· Ability to work with Senior Leadership Team (SLT) on new technology projects within the Education directorate.

Requirements for this role:

Experience in an education or training environment.

Strong understanding of DfE, Ofsted, and awarding body compliance.

Hands-on experience with EBS, OneFile, or similar platforms.

Ability to deliver training and communicate technical concepts clearly.

Excellent written and reporting skills.

Level 3 AET or equivalent qualification.

Desirable: SQL/reporting skills or willingness to learn.

A DBS is required for this role

Interviews will start as from 2nd July 2025.

Next steps?

Please click on the ‘Apply now’ button to apply online.