Compliance Advisor

iamproperty; United Kingdom; Remote; GBP 25,000 - 30,000; Full time

Job summary

iamproperty is seeking a dedicated Compliance Advisor to support clients throughout the compliance process. The ideal candidate will engage effectively by phone or email, ensuring compliance checks are completed promptly, and will participate in identifying risks related to anti-money laundering. This entry-level full-time position offers a robust benefits package and a flexible working environment.

Benefits

Private Counselling

BUPA private healthcare

£150 Wellbeing Allowance

Hybrid working options

Annual leave buy/sell scheme

Qualifications

• Experience in contact center or property sectors is preferred.
• Ability to manage tight deadlines and achieve KPIs.
• Confident in resolving complex issues and making risk-based decisions.

Responsibilities

• Support clients in the compliance process via phone/email.
• Ensure adherence to HMRC guidelines and operational procedures.
• Report suspicious activities while maintaining confidentiality.

Skills

Excellent telephone manner

Effective communication skills

Customer service

Objection handling

Job description

This range is provided by iamproperty. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

We founded iamproperty to do the things no one else was doing, but we’ve grown because we have the best people. It’s our team who drive our success and help make our culture unique, creative, and filled with personality.

With over half our staff working remotely, location is not an issue either. Hiring people from all over the country has enabled us to broaden our reach, further adding to our diverse mix of teammates.

We currently have over 700 talented members of staff who share one vision, working together to transform the property industry and helping our Partner Agents succeed!

From CRM and auction to compliance, onboarding and conveyancing, our solutions work behind the scenes to give agents choice and control. We’re already working with over 6,000 UK Estate Agency branches to accelerate their success today, with a market leading ecosystem of solutions that ensures they have everything they need to manage their business, team and clients.

What can we offer you?

We’re proud to offer a benefits package that supports our team in work and life. From enhanced flexibility and working from anywhere to your birthday off, an annual wellbeing allowance and our own discounts portal

• Private Counselling with a weekly confidential helpline available
• BUPA private healthcare plan
• £150 Wellbeing Allowance per year
• Working elsewhere policy (4 weeks per year)
• Hybrid working
• Buy and sell annual leave scheme (upto 3 days per year)
  
  

What will you be doing as a Compliance Advisor -

• You will engage and support our clients through the compliance process by phone or email ensuring that Identification checks are completed within our SLA.
• You will deal effectively with risk profile outcomes, ensuring a prompt review and resolution to any concerns.
• You will ensure HMRC guidelines and iamsold’s Standard Operating Procedures are adhered to.
• You will report any suspicious activity or High-Risk files to the Reporting Circle, always maintaining confidentiality.
• You will provide guidance to colleagues in relation to any queries or concerns, promptly reporting any issues to the Compliance Team Leader.
• You will actively participate in meetings when required to review updates on regulatory changes, identify risks, consider unusual anti-money laundering situations, and agree solutions and ways forward.
  
  

What are we looking for?

• Ideally contact center and/or property based experience, dealing with high call volumes and data processing
• Excellent telephone manner and confidence with telephone-based communication.
• Have experience with objection handling and resolving complex issues, making considered decisions based on risk.
• Effective communication skills both written and spoken.
• Demonstrate excellent levels of customer service.
• Be able to work to tight deadlines and manage your own workload effectively to achieve KPI’s.
  
  

Next steps

We would love to hear from you if you are interested in this opportunity! Once you have clicked apply and submitted your application, if successful, a member of the Recruitment team will be in touch to chat more!

We encourage people of all backgrounds, identities and abilities to apply. We are committed to creating an accessible and inclusive experience for all candidates —if you need any reasonable adjustments to support your application or interview process, just let us know how we can help!

Thank you for the initial interest in joining iamproperty and we wish you luck moving forward in your application process!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

• Industries

  Human Resources

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