Compliance Administrator x2

IRIS Recruitment; Bradford; On-site; GBP 24,000 - 29,000; Full time

Job summary

A leading company in supported housing is seeking two Compliance Administrators in Bradford to ensure high-quality services and compliance with statutory requirements. The role involves collaboration with various teams and stakeholders, managing compliance documents, and supporting property-related tasks. Strong communication, numeracy, and organizational skills are essential for success, along with the ability to maintain excellent customer service.

Benefits

Company pension scheme

Life assurance (four times salary)

Private medical insurance

Salary exchange for an electric car

Additional leave for bereavement and life events

Christmas office closedown days

Employee reward portal

Employee referral scheme

Enhanced maternity/paternity pay

Mileage allowance

Employee assistance programme

Qualifications

• Experience with external stakeholders and managing multiple contracts.
• Ability to write reports and deliver presentations.
• Understanding of the supported housing sector.

Responsibilities

• Ensure compliance with statutory requirements for properties.
• Liaise with contractors and staff regarding access and compliance.
• Assist in property onboarding and offboarding processes.

Skills

Effective communication

Customer service

Teamwork

Relationship building

Numeracy

IT skills

Tools

Microsoft Office

Job description

Compliance Administrator x2

Bradford

Salary: £24,150 - 28,350

Office-based generally 08:30 – 16:30

We have a fantastic opportunity for two Compliance Administrators to work collaboratively across a range of service areas; supporting and challenging service providers to ensure high-quality services are delivered consistently in accordance with contractual requirements. Accommodation is provided alongside care, support, or supervision to help people live as independently as possible.

You will be part of the Compliance Team, responsible for obtaining and seeking assurance that all statutory compliance requirements are met regarding properties used for our residents. This includes ensuring repairs received from support staff or residents are logged, work orders are raised, liaising with contractors and internal staff on access issues, contractor queries, and staff requests.

You’ll be involved in liaising with contractors, requesting and chasing compliance documentation, work order completions, overdue jobs, and invoices, which are then checked and verified before approval or escalation. You will play a key role in property onboarding and offboarding processes, ensuring properties remain compliant with all H&S legislation and government guidance.

Other responsibilities include:

• Ensuring access processes are followed, including issuing, recording, and retaining appointment letters for legal actions.
• Liaising with the Quality Assurance, Benefits, and Contract Performance Teams, and handling enquiries from Bradford Council, residents, and staff via in person, telephone, and email communication.
• Assisting the Property team with reporting on current performance and supporting improvements.
• Supporting inspector scheduling to meet daily tasks.

About you

You will have...

• Experience working with external stakeholders and building relationships.
• Experience managing multiple contracts with service providers and delivering positive performance.
• Effective communication skills, both written and verbal.
• The ability to deliver excellent customer service.
• Good numeracy and IT skills, with experience in Microsoft Office.
• An understanding or experience of the supported housing sector.
• The ability to write reports and deliver presentations to targeted audiences.
• Experience working within a team to deliver projects and meet deadlines.
• A clear understanding of risks associated with managing a property portfolio.

What we can offer in return:

• Company pension scheme
• Life assurance (four times salary)
• Private medical insurance
• Salary exchange for an electric car (eligibility dependent)
• Additional leave: bereavement, life events, emergency days, birthday (if on a weekday)
• Christmas office closedown days
• Employee reward portal
• Employee referral scheme
• Enhanced maternity/paternity pay
• Mileage allowance
• Employee assistance programme

Inclusive Culture:

We are an equal opportunities employer, and all applications are considered based on role requirements, regardless of gender, nationality, ethnicity, marital status, age, disability, sexual orientation, or religious belief.