Compliance Administrator

Servicom; Redditch; On-site; GBP 32,000 - 42,000; Full time

Job summary

Servicom (High Tech) Ltd seeks an experienced Compliance, Quality & Health and Safety Administrator to own the QHSE framework on a full-time basis. The role covers accreditation management, RAMS development, and site safety oversight across MoD and regulated sites.

You will liaise with accreditation bodies, client compliance teams, and inspectors. The ideal candidate has proven QHSE experience in on-site environments, knowledge of ISO 9001/14001/45001, and aim to advance towards ISO 27001.

Qualifications

• Proven compliance/QHSE experience in an on-site engineering, construction, or industrial services environment.
• IOSH Managing Safely (essential); NEBOSH General or Construction Certificate (highly desirable).
• Solid grasp of RAMS development, working at height regulations, CDM 2015, and workshop safety practice.
• Experience with MoD or other regulated/defence site accreditation is a strong advantage.

Responsibilities

• Own and maintain ISO 9001, 14001, and 45001 accreditations, including audit preparation and management.
• Lead progression toward ISO 27001 accreditation.
• Carry out internal audits across processes, workshop safety, and site operations; drive corrective actions.

Skills

QHSE experience

Auditing

Regulatory compliance

RAMS development

Incident investigation

Communication with auditors

Job description

Compliance, Quality & Health and Safety Administrator

Full time

Servicom (High Tech) Ltd is a leading UK critical communications and managed services provider, specialising in Motorola radio infrastructure, repairs, software, and managed IT services. We work with major national accounts across a range of sectors, many with demanding compliance, security, and safety requirements.

We're looking for an experienced compliance professional to join us on a full time basis, owning our QHSE framework and helping us maintain the standards our clients expect.

What you'll be doing:

Accreditation & Standards

• Own and maintain our ISO 9001, 14001, and 45001 accreditations, including audit preparation and management
• Lead our progression toward ISO 27001 accreditation
• Carry out regular internal audits across company processes, workshop safety, and site operations, identifying and driving corrective actions

Health & Safety

• Develop, review, and approve RAMS for site works
• Ensure compliance with working at height regulations, CDM Regulations 2015, workshop safety standards, and wider H&S legislation
• Investigate incidents, near-misses, and accidents; manage RIDDOR reporting and lead root cause analysis and CAPA
• Maintain our H&S management system, policies, and documentation

Client & Regulated-Site Compliance

• Ensure compliance with site-specific requirements for MoD and other restricted/regulated client sites, including managing SC/BPSS vetting and clearance processes for relevant staff
• Act as primary point of contact for accreditation bodies, client compliance teams, and regulatory inspectors
• Vet subcontractors and suppliers for compliance before site engagement — RAMS, insurance, competency, and accreditation status

What you'll bring:

• Proven compliance/QHSE experience in an on-site engineering, construction, or industrial services environment
• Working knowledge of ISO 9001, 14001, and 45001; ISO 27001 experience highly desirable
• IOSH Managing Safely (essential); NEBOSH General or Construction Certificate (highly desirable)
• Solid grasp of RAMS development, working at height regulations, CDM 2015, and workshop safety practice
• Experience investigating incidents and handling RIDDOR reporting
• Experience with MoD or other regulated/defence site accreditation, and familiarity with SC/BPSS clearance processes, is a strong advantage
• Experience vetting subcontractors/suppliers for compliance and competency
• Some HR generalist exposure — onboarding, training coordination, employee relations (CIPD desirable, not essential)
• Experience contributing to tenders and PQQs
• Strong audit and report-writing skills with excellent attention to detail
• A confident communicator, equally comfortable with site engineers, senior management, clients, and external auditors
• Full UK driving licence and willingness to travel to sites as required