Compliance Administrator

ISS Healthcare; Newcastle-under-Lyme; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in the UK healthcare sector is seeking a Compliance Administrator. In this role, you will support compliance processes for care workers, ensuring that administration is handled efficiently while maintaining service user safety. Attractive salary and benefits provided, alongside opportunities for career development within the branch or wider group.

Benefits

22 Days Holiday plus bank holidays

Occupational Maternity Pay

Occupational Paternity Pay

Death in Service Payment

Occupational Sick Pay

Wellbeing resources and financial advice

Up to 14% discount at over 40 retailers

Qualifications

• Exceptional telephone and email communication skills.
• Ability to maintain reports and trackers efficiently.
• High attention to detail with a professional service manner.

Responsibilities

• Support compliance processes for care workers.
• Process compliance tracking and administration efficiently.
• Ensure candidates can commence employment without compromising safety.

Skills

Communication Skills

Attention to Detail

Proactive Approach

Problem Solving

Tools

Excel

Job description

We’re creating brighter days. Fresh challenges. Exciting opportunities. Plenty of ups, downs and curveballs. Each will offer you the opportunity to do meaningful and rewarding work that makes a real difference to our clients lives and your career.

Job Description

What you’ll do

You will support the compliance process for care workers who support our service users to stay in their own homes and maintain their independence. You will ensure that all compliance tracking and administration is processed in accordance with the procedures in place at the time and to ensure the right candidates are able to commence employment with the business as quickly as possible without compromising the safety and security of the service users.

What you’ll get

We offer thorough training and the opportunity to develop through self-directed learning, coaching conversations, e-learning modules and access to further qualifications and courses. You’ll have the support to develop your career, either within your branch or the wider City & County Healthcare Group. We’ll also empower you to feel proud of the impactful and meaningful work that you do.

We’ll reward you with a benefits package that includes wellbeing resources, financial advice and up to 14% discount at over 40 retailers including Tesco, John Lewis and many more.

We will also offer you:

• 22 Days Holiday (increasing to 25 days after 3 years’ service) plus bank holidays
• Occupational Maternity Pay & Adoption Pay
• Occupational Paternity Pay*
• Death in Service Payment*
• Occupational Sick Pay

*subject to terms and conditions and qualifying period

Qualifications

What you need

As a Compliance Administrator you will;

• Be able to meet SLA’s and weekly targets
• Possess exceptional telephone and email communication skills/techniques
• Ability to maintain reports and trackers as efficiently as possible
• Excel experience is desirable
• Ability to identify alternative solutions to a problem
• Intuitive and proactive approach to work
• Have a high attention to detail
• Will have an approachable and friendly manner to provide a professional and positive service to all New Starters.
• Ability to learn new systems as and when required
• Able to reprioritise workload efficiently

Additional Information

Why choose us?

We see extraordinary achievements happen every day thanks to the talent and commitment of our people. We want to transform the care industry by working smarter, using innovative tech and driving forward positive change. As the largest care company in the UK, we have the size and success to offer you a world of career opportunity, choice and security. Join us on our journey

City and County is an Equal Opportunities Employer.