Compliance Administrator

Elim Housing Association; Brighton; On-site; GBP 22,000 - 30,000; Full time

Job summary

A housing and support services provider in Brighton is seeking an Administrative Officer for its Asset Management Team. This role involves managing compliance-related administrative tasks and ensuring the smooth operation of functions within the team. Ideal candidates will possess excellent communication skills, strong IT proficiency, and organizational capabilities. The position offers various benefits, including a generous holiday allowance and professional development opportunities. Applicants from all backgrounds are encouraged to apply.

Benefits

25 days annual holiday rising to 30 days

Paid day off for your birthday

Training and career development access

Company pension

Life Assurance

Health cash plan

Free onsite car parking

Bank holidays paid at time and a half

Qualifications

• Excellent verbal and written communication skills.
• Good level of IT literacy with various Microsoft Office applications.
• Ability to master new IT systems.
• Ability to extract and analyze data from IT systems.
• Understanding of equality and diversity in service delivery.
• Strong organizational skills and task ownership.

Responsibilities

• Respond to queries via email, telephone, and letters.
• Maintain safety/compliance of properties.
• Update and monitor compliance related schedules.
• Liaise with contractors and suppliers.
• Record all work in line with policies and procedures.

Skills

Excellent communication skills

IT literacy

Data management skills

Organizational skills

Understanding of equality and diversity

Tools

Microsoft Office

Job description

Elim Housing Association is a provider of housing and support services in the West of England and Gloucestershire. We have an exciting opportunity in our Asset Management Team at our Head Office in Rudgeway.

The successful candidate will work with the Team and be responsible for the day‑to‑day compliance related administrative data tasks and repairs related administration. To provide a range of administrative and associated services to ensure the smooth running of the compliance and wider asset management functions.

Responsibilities

• Undertake general administrative tasks such as responding to queries via email, telephone, letters or by internal automated information mechanisms.
• Assist in maintaining the safety/compliance of properties.
• Assist in maintaining the Damp and Mould spreadsheet. Ensuring that all legal requirements relating to timescales are adhered to.
• Be responsible for creating and sending compliance (including damp and mould related) appointment letters to our customers and following up with calls/letters.
• Assist in maintaining quality systems to ensure work is carried out efficiently and effectively to current standards and codes of practice.
• Update and monitor compliance related schedules.
• Where required, liaison with contractors and suppliers to gather and share information.
• To record all work conducted professionally and in line with Elim policies and procedures.

Qualifications

• Excellent verbal and written communication skills to build and maintain positive relationships with internal and external customers, contractors and stakeholders.
• A good level of IT literacy, to include competence in using various Microsoft Office applications.
• The ability to quickly learn and master the use of new IT systems to effectively record and use customer and contract data.
• The ability to extract, interrogate and present data from IT systems & spreadsheets and transfer data between systems.
• An understanding of how equality and diversity considerations affect our customer service delivery.
• Excellent organisational skills, taking ownership of key tasks and delivering to a high standard.

Elim recognises our highly skilled and dedicated colleagues are our greatest asset in achieving our vision. Elim colleagues benefit from:

Benefits

• 25 days annual holiday rising to 30 days.
• Paid day off for your birthday.
• Access to training and career development through Elim Skills Academy.
• Company pension.
• Life Assurance.
• Health cash plan, which includes discounts to a wide range of shops and services.
• Free onsite car parking.
• Bank holidays paid at time and a half.

How to Apply

For more details on the role and to apply please visit our website. We want to ensure we are accessible for all applicants interested in a career at Elim. If you need any assistance with your application or are unable to access our website, please contact HR on 01454 532334.

We are proud to be an inclusive and values driven organisation that celebrates the diversity of our colleagues. We see the importance of creating an inclusive workforce that reflects our diverse customer base and so welcome applications from underrepresented groups.