Complex Needs Support Coordinator

Safe Haven Sussex; England; On-site; GBP 25,000 - 30,000; Full time

Job summary

A non-profit community support organization in Brighton and Hove is seeking a Support Coordinator to assist vulnerable adults. The role involves providing personalized support, facilitating workshops, and collaborating with various services. Applicants with lived experience, including those in recovery, are encouraged to apply. This full-time position offers a variety of benefits and opportunities for professional development.

Benefits

Company events

Cycle to work scheme

Health & wellbeing programme

Additional annual leave and wellbeing days

Training and development opportunities

Qualifications

• Experience supporting vulnerable adults, preferably with complex needs.
• Ability to maintain casework records.
• Driver's license is required.

Responsibilities

• Provide weekly support meetings with residents.
• Facilitate workshops on budgeting and cooking.
• Create Support Plans with residents.

Skills

Support for residents

Trauma-informed care

Financial management

Collaboration with external services

Job description

Safe Haven Sussex CIC is a non-profit community interest company providing accommodation and support for vulnerable adults who were homeless or vulnerably housed.

The role will be based within the Seagull Project, which houses 36 individuals in 7 houses across Brighton and Hove. Residents have a range of complex support needs including substance use, mental health, physical health and learning disability. The project provides a safe and stable home for residents to be able to address any unmet needs and consider their life goals, in order to recover from homelessness and work towards moving into more independent living.

Support Coordinators will have a caseload of around 10-15 residents within the Seagull Project.

Responsibilities:
· Provide support to residents with a range of needs, including substance use, mental and physical health through weekly 1:1 keywork meetings
· Support residents to manage their daily living activities in areas such as finances and budgeting, developing life and work skills. Ensure residents are supported to maintain housing benefit claims, pay rent and service charges and maintain the condition of their property
· Deliver and facilitate monthly house meetings and workshops which support residents to gain skills in budgeting, cooking, and also creative activities
· Collaboratively create person centred Support Plans with SMART goals with residents with the overall goal to work towards being able to move on to more independent accommodation
· Maintain detailed casework records across different recording platforms
· Arrange and attend appointments with residents, including GP, Probation, CGL Recovery appointments
· Work closely with other services in the city to ensure a holistic support package is provided to residents
· Ensure the project and support is provided in a trauma-informed way and that we are working within in line with the aims of the Local Authority and the Rough Sleeper Strategy

We welcome applicants with lived experience, including people in recovery, care leavers, prison leavers, those who have experienced homelessness, and women returning to work after maternity leave.
Your experience matters, and we are committed to building a diverse, supportive team.

Job Types: Full-time, Permanent

Benefits:
Company events
Cycle to work scheme
Free or subsidised travel
Health & wellbeing programme
Additional annual leave and wellbeing days after 1 year of employment
Training and development opportunities

Schedule:
8 hour shift
Day shift
Monday to Friday
Brighton and Hove, East Sussex: reliably commute or plan to relocate before starting work (required)

Driving Licence (required)

Brighton and Hove, East Sussex (preferred)
Work Location: In person