Complex Needs Practitioner - Level 1

The Richmond Fellowship Scotland; Scotland; On-site; GBP 20,000 - 28,000; Full time

Job summary

The Richmond Fellowship Scotland seeks passionate individuals as Complex Needs Practitioners in Paisley to support individuals with autism and complex needs in daily living tasks. This rewarding role offers all necessary training and opportunities for career advancement within social care, promoting independence and skill development.

Benefits

TRFS rewards scheme with cash-back discounts

Paid travel during shifts

Continuous in-house training opportunities

Refer a Friend scheme

Free Membership of Glasgow Credit Union

Counselling & Life Works service

Qualifications

• Experience in a care setting is desirable.
• Excellent verbal and written communication skills.
• Confidence in using computers.

Responsibilities

• Support individuals with daily living tasks including meal prep and personal care.
• Provide emotional support and assistance in maintaining relationships.
• Use appropriate techniques for safety and de-escalation in complex situations.

Skills

Empathy

Communication

Organizational Skills

Job description

Are you passionate about working with others to make a real difference in their lives? If you share our values and are looking for job satisfaction, this could be just the career for you!

Based in Paisley, our fabulous team are on the lookout for person-centred individuals with a calm and understanding nature to join them as Complex Needs Practitioners Level 1.

While previous experience as a Support Worker would be desirable, we recruit based on values and transferable skills. Our fantastic Learning and Development team will provide all the training you need, including the opportunity to complete a fully funded SVQ.

The Role

Blackford is a purpose built complex of two homes conjoined by a staff area and support 8 gents with a mixture of Autism, learning disabilities, Downs Syndrome, complex needs and behaviours of concern. Each supported individual has their own room and ensuite built to their needs and share a communal area, kitchen, activities room and large garden with an outdoor gym.

You will be part of a dedicated and friendly team, supporting individuals with all aspects of daily living including meal preparation, medication, going to appointments and activities, managing personal finances, support with moving and handling and personal care. You’ll also provide emotional support and assist them to maintain relationships with family and friends. Some individuals have complex communication needs and use different communication tools to meet their needs.

The people we support are all very different with their hobbies and we’ll be looking to you to take an active interest. Their interests include going out for a tasty bite, sensory activities, quiet time on their iPad, relaxing going on holidays, out for walks and to their favourite clubs. One of the gents also attends college and enjoys going out for drives. With your support you’ll reduce social isolation, enable individuals maintain their independence and grow in confidence.

In our service we may use CALM which are physical intervention and escape techniques to ensure the safety of supported individuals, colleagues, and members of the public. Techniques include but are not limited to; posture and distance when supporting, understanding triggers and escalations signs along with guiding individuals away to deescalate situations.

To be an amazing Complex Needs Practitioner, we’ll need you to:

• Experience in a care setting
• Knowledge of care plans
• Have an empathetic and caring nature.
• Excellent verbal and written communication skills.
• Confidence in using computers.
• Be able to work well in a team environment and on your own.
• Good organisational skills.

Shift Patterns

You’ll be joining our dedicated team who provide support 24/7 tailored support and shift patterns include 7:30am - 10pm, 8am - 9:30pm, sleepover shift from 8am until 8:15am the following day and waking night from 9:30pm until 8:30am.This role is predominantly lone working.

The sleepover part of your shift is not included in your contracted hours so for every sleepover you cover you will be paid an additional £90.20.

• TRFS rewards scheme (which includes cash-back and discounts at a variety of high street and online retailers)
• Paid travel during shifts and 45p per mile fuel allowance.
• Continuous in-house training opportunities and chances to further your career in social care.
• Refer a Friend scheme- £150 reward for successfully referring a friend, family member or colleague.
• Free Membership of Glasgow Credit Union.
• Counselling & Life Works service.

Closing Date: 6th July 2025 (We reserve the right to close this vacancy at any point).

If you are applying via a job board then please be aware that you must submit an application via our website otherwise we will be unable to contact you.

All successful Complex Needs Practitioner applicants will be given a conditional offer- this is subject to the receipt of satisfactory references and PVG; having a conviction will not necessarily debar you from working in this sector. All new staff members will be required to register with the SSSC within 3 months of their start date.

We encourage applications from diverse backgrounds and are committed to creating an inclusive environment for all employees. We welcome applications irrespective of race, ethnicity or national origin, religion, gender, disability, age, marital, parental status or sexual orientation. Our mission is to welcome everyone and create inclusive teams.

We celebrate difference and encourage everyone to join us!