Complex Needs Practitioner (Birmingham)

Recovery Focus; West of England; Presencial; GBP 28.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

27 days’ annual leave

Pension scheme with employer contrib.

Life assurance (3x salary)

Enhanced sick pay and family-friendly

Birthday leave and extra days

Descripción de la vacante

Waythrough is seeking a Complex Needs Practitioner to support young people with multifaceted challenges across community settings. You will work with a strengths-based, person-centred approach to identify goals, reduce risk and build resilience, linking with health, social care and education partners.

Joining the Young People’s Team, you’ll tailor interventions, track progress and adapt plans to each individual’s needs, ensuring timely, coordinated support and positive outcomes.

Formación

• Proven experience within health or social care.
• Experience with young people and mental ill health or substance misuse.
• Empathy, energy and belief in potential of young people.

Responsabilidades

• Work with young people to identify goals, reduce risk and develop skills, confidence and resilience.
• Provide a range of tailored interventions across community and multi-agency settings.
• Respond to referrals from health, social care, education and criminal justice.

Descripción del empleo

Complex Needs Practitioner

Location: Birmingham
Working Hours: 37 hours (full time)
Contract Type: Permanent
Salary: £27,751.12 - £29,944.50

Make a Difference in a Young Person’s Life

Are you passionate about supporting young people to overcome challenges, build resilience and achieve positive change?

About the Role

As a Complex Needs Practitioner, you will work alongside young people using a person-centred and strengths-based approach, helping them to identify their goals, reduce risk and develop the skills, confidence and resilience they need to move forward positively.

You will support young people who may be experiencing multiple risk factors alongside substance use, including those who have been affected by a parent’s substance misuse.

Working as part of the Young People’s Team, you will build trusting relationships with young people and provide a range of interventions tailored to their individual needs. You’ll work flexibly across the community and within multi-agency partnership settings, responding to referrals from a variety of services including health, social care, education and criminal justice.

Your work could include supporting young people with:

• Substance misuse and reducing associated risks

• Mental and emotional health

• Homelessness and housing instability

• Family relationships and family work

• Exploitation and vulnerability

• Physical health and wellbeing

• Education, social care and wider support needs

• Building resilience, independence and positive support networks

No two days will be the same, and you'll have the opportunity to work creatively with young people, families and partner agencies to find solutions that work for each individual.

You’ll be part of a supportive wider team, contributing to a positive, strengths-based approach to working with young people and helping to ensure they receive the right support at the right time.

About You

We’re looking for someone who is positive, resilient and confident, with the ability to build strong and meaningful relationships with young people who may have multiple and complex needs.

You’ll be an enthusiastic self-starter who is comfortable working independently while also being a collaborative member of a wider team.

You will have proven experience within health or social care, ideally including experience of working with young people and supporting individuals experiencing mental ill health and/or substance misuse.

Most importantly, you’ll bring empathy, energy and a genuine belief in the potential of young people to make positive changes in their lives.

If you’re passionate about working with young people and want to be part of a team that makes a real difference, we’d love to hear from you.

About Waythrough

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.

Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.

Make a real difference in your community

Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.

What We Offer

We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:

• 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)

• Pension scheme with 4.5% employer contribution, matched up to 6.5%

• Life assurance (3× annual salary)

• Enhanced sick pay and family-friendly pay

• Birthday leave and the option to buy up to 5 extra days’ annual leave

• Professional fee reimbursement for relevant qualifications

• 24/7 online GP access and Employee Assistance Programme

• Recognition and long service awards via our and portals

• £500 bonus

• Cycle to Work scheme and Credit Union membership

• Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good

• Free will writing service and wellbeing initiatives throughout the year

Inclusion and accessibility

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.

We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.

Closing Date:

2026-11-16