Complex Liability Adjuster

Sedgwick; Manchester, Leeds; Hybrid; GBP 45,000 - 60,000; Full time

Benefits offered by this job

Private healthcare

Life assurance

Pension plan

Company car

Bonus scheme

Flexible working

Annual leave 25 days

Job summary

Sedgwick in the North of England is seeking a Complex Liability Adjuster to manage high‑value and complex liability claims, investigate them, and settle cases across Public, Employers, and Products Liability. You will meet with clients to strengthen relationships in local and national markets while developing new partnerships.

If you're looking for a balanced office and remote role, this position offers flexible working and a supportive team.

Qualifications

• Progression towards ACII/ACILA preferred.
• Full UK Driving License essential to travel by car.
• Experience handling complex liability claims and settling high‑value claims.
• Client relationship management with liaison and development responsibilities.
• Adaptability and initiative; ability to work independently and flexibly.

Responsibilities

• Manage high‑value and complex liability claims; investigate and settle claims.
• Meet with clients to enhance relationships in local and national markets.
• Develop new client partnerships and maintain ongoing communications.
• Operate in a hybrid office/remote environment with professional independence.

Skills

ACII/ACILA progression

UK Driving License

Complex liability claims handling

Client relationship management

Adaptability and initiative

Job description

UK-Manchester

UK-Leeds

Full time

R72476

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

Certified as a Great Place to Work®

Fortune Best Workplaces in Financial Services & Insurance

Complex Liability Adjuster

Job Location: North of England

Job Type: Permanent

Remuneration: Competitive salary taking into account skills, experience and qualifications

Due to continued growth we have a fantastic opportunity for a Complex Liability Adjuster.

You'll manage high-value and complex liability claims and investigate and handle to settlement a wide range of complex liability claims typically in the areas of Public, Employers, and Products Liability. Allied to this technical aspect, the role will also include a developmental role common to all Complex Adjusters, whereby you will be expected to meet with clients to enhance our existing relationships in the local/national markets and build new relationships.

If you're looking for a combined office and remote role where you can balance professional and personal commitments, this could be perfect for you.

This is perfect for someone with a keen eye for detail, a compassionate heart, and a strategic mind. If you thrive on challenges and want to make a tangible difference, this could be your next step. You will also be joining a very successful and highly regarded team.

The skills you will have when you apply:

• Professional Qualifications: Progression towards ACII/ACILA preferred.
• A full UK Driving License: It is essential you can travel by car.
• Demonstrable experience handling complex liability claims and will i nvestigate and settle high-value claims.
• Client Relationship Management: Ability to liaise as required with clients and assist with client development as required.
• Adaptability and Initiative: Work independently and flexibly, with a forward-thinking approach.

The skills that will be developed once working:

• We will provide all the Sedgwick specific training you need to thrive in this role

What we’ll give you for this role:

• Competitive salary taking into account skills, experience and qualifications
• A Self Invested Personal Pension Scheme (SIPP)
• You will join an appropriate incentive (bonus) scheme
• Fully funded company vehicle or cash in lieu allowance
• Holiday allowance of 25 days plus bank holidays
• Flexible working from our office or your home

Remuneration & more

• Competitive salary taking into account skills, experience and qualifications
• A Self Invested Personal Pension Scheme (SIPP)
• You will join an appropriate incentive (bonus) scheme
• Fully funded company vehicle or cash in lieu allowance
• Holiday allowance of 25 days plus bank holidays
• Flexible working from our office or your home

Health & Support

• Private healthcare plan (including pre-existing conditions)
• Life assurance
• Employee assistance programme for employee wellbeing
• Group Income Protection

Other benefits

• Voluntary benefits – dental cover, cycle to work scheme, season ticket loan, welling and digital GP applications
• Discounts on various products and services

This isn't just a position, it's a pivotal role in shaping our industry

As part of our commitment to you, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.

After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person).

#LI-HYBRID

Sedgwick is an Equal Opportunity Employer.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.

Sedgwick is the worlds leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company’s expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see sedgwick.com