Complex Injury Paralegal - RTA, EL & PL

Davies; Birmingham; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated Complex Injury Paralegal to join their team in Birmingham. This role offers an exciting opportunity to work alongside experienced professionals in handling complex injury claims. You will be responsible for a variety of tasks, from preparing court documents to conducting legal research, all while developing your skills in a supportive environment. With a focus on teamwork and client service, this position is ideal for someone eager to grow their legal career. Enjoy a range of benefits, including a generous holiday allowance and health care support, making this a fantastic opportunity for aspiring legal professionals.

Benefits

Davies Incentive Plan

25 days holiday

Simply Health Care Cash Plan

WeCare – 24/7 online GP

Death In Service

Pension Contribution

Employee Resource Groups

Employee Volunteering Programme

Cycle to Work Scheme

Tech Scheme

Qualifications

• Minimum education standard of 5 GCSEs grades 5 or above.
• Experience in a file handling or personal injury role is essential.

Responsibilities

• Prepare court documents and liaise with experts and counsel.
• Conduct legal research and field telephone calls from involved parties.

Skills

File Handling

Legal Research

Communication Skills

Organizational Skills

Attention to Detail

Education

5 GCSEs grades 5 or above

LPC or ILEX

Tools

Case Management System

Microsoft Office

Job description

Complex Injury Paralegal - RTA, EL & PL

Application Deadline: 15 May 2025

Department: Legal

Employment Type: Permanent - Full Time

Location: Birmingham

Description

Keoghs are looking to recruit a ‘Paralegal’ to join our Complex Injury Team in Birmingham working with Lead Lawyer & Partner Julie Park.

The role offers an opportunity to work with Julie and her team in the Complex Injury Claims department dealing with large loss and catastrophic injury claims. Julie’s caseload includes high value EL, PL and RTA multi-track cases.

As Paralegal you will be required to undertake a variety of file handling tasks to support a small team within our Complex Injury Claims Team. Your work will be supervised and feedback given as you develop your skills in this area.

The role would particularly suit someone who already has experience working in a paralegal or similar role in a personal injury team and is looking to develop their skills and career in complex injury claims.

Working Hours and Location:

35 hours per week, Monday – Friday. Primary location for this role is our Birmingham office where attendance is required at least 1 day per week. Consideration will also be given to Manchester based applicants.

Key Accountabilities

You will work as part of a team, supporting those with responsibility for progressing each file from receipt of papers from the insurer client to resolution of the claim. The role will include:

• Preparing court documents; filing and serving court documents; and diarising of court orders and hearing dates
• Liaising with experts and counsel regarding CVs, fees and availability for conferences, JSMs and hearings
• Liaising with insureds and witnesses regarding attendance at conferences, JSMs and hearings. Drafting of witness summons.
• Liaising with courts regarding hearings, applications and consent orders
• Registering and updating CRU, notifying CRU of settlement
• Maintaining experts summary, interim payment records and offer history within case management system
• Arranging appointments for claimants to be seen by medical experts; chasing for reports; drafting medical records mandates; applying for records and police accident reports
• Review of medical records and drafting summaries of those reviews using the records review spreadsheet
• Review of photographic evidence and surveillance footage and preparing a precis of the evidence
• Redaction of documents to ensure legal privilege maintained and/or no GDPR breaches
• Fielding telephone calls and dealing with general queries received from parties involved in the claims including the insureds, insurers, experts and witnesses
• Arranging payments where required
• Conducting legal research.
• Delivery of agreed performance targets and quality standards

As competency in role increases, tasks will also include:

• Preparing instructions to counsel to advise on papers, in conference or to attend hearings
• Liaising with parties involved in claims including the insured and witnesses to obtain evidence and draft witness statements
• Preparing disclosure lists of own evidence and reviewing third party disclosure, cross referencing with own evidence and expert evidence, identifying basic anomalies and inconsistencies
• Attending client meetings and note taking where client approval given
• Drafts non-strategic updates to clients and more complex court documents, subject to supervision.

Experience, Skills and Qualifications

• Minimum education standard of 5 GCSEs grades 5 or above or A-C with established interest in law either through further education (e.g. LPC or ILEX) or experience within a legal environment
• Experience of and understanding of the litigation process, in a file handling or assistant personal injury role
• Good telephone and communication skills with people at all levels inside and outside the business
• An ability to organise and prioritise tasks using initiative
• Calm under pressure with the ability to re-prioritise and delegate effectively when required
• An ability to maintain attention to detail when dealing with repetitive tasks
• Self-confidence, with good literacy and IT skills
• Good team worker with the flexibility to do what is required to get a result and ensure client service levels are met
• Ability to work effectively within the Keoghs shared values framework

Benefits

• Davies Incentive Plan
• 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
• Simply Health Care Cash Plan
• WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
• Death In Service – after 1 years’ service
• Pension Contribution based 5% Employee / 3% Employer
• Employee Resource Groups
• Employee Volunteering Programme
• Cycle to Work Scheme*
• Tech Scheme*
• Season Ticket Loan*
• Gym Flex*
• Access to Online Discount Sites
• Discounted Gourmet Society Membership
• Discounted Tickets for Merlin Attractions nationwide
• Discounts at local retail outlets

*after successfully completing probation