Complex Injury Paralegal

FQPS Academy Ltd.; Southampton; On-site; GBP 21,000 - 32,000; Full time

Benefits offered by this job

25 days holiday + buy/sell 3 days

Simply Health Care Cash Plan

Davies Incentive Plan

Cycle to Work Scheme

Season Ticket Loan

Access to Online Discount Sites

Job summary

Keoghs is seeking a Litigated Paralegal to join our Complex Injury Team in Southampton. The role offers exposure to large loss and complex injury work including catastrophic and high-value claims from £100k to £5M.

You will support a small team, handle file management, and develop advocacy skills under supervision. Applicants with experience in a paralegal or similar role within a personal injury team and a desire to grow in complex injury claims are invited to apply.

Qualifications

• Experience in litigation processes in a paralegal or assistant role.
• Strong organisational and prioritisation abilities.
• Good telephone and communication skills with stakeholders at all levels.

Responsibilities

• Prepare basic court documents, file and serve documents, diarise court dates.
• Liaise with experts and counsel on CVs, fees and conferences.
• Coordinate with insureds and witnesses for hearings and conferences.
• Maintain case management records including expert summaries and payment records.
• Conduct legal research and ensure compliance with SRA standards.

Skills

Paralegal experience

Complex injury knowledge

Litigation process

Court documents

Communication skills

Education

GCSEs 5+

Tools

Case management system

Job description

Keoghs are seeking a Litigated Paralegal to join our Complex Injury Team in Southampton.

The Paralegal role offers an excellent opportunity to gain experience in large loss and complex injury work including assisting on both catastrophic cases and large loss cases valued from £100k to £5M. You will also have the opportunity to develop your understanding of liability issues in RTA and EL/PL claims.

In this role you will be required to undertake a variety of file handling tasks to support a small team within our Complex Injury Claims Team. Your work will be supervised and feedback given in order to help you develop your skills in this area.

The role would particularly suit someone who already has experience working in a paralegal or similar role in a personal injury team and is looking to develop their skills and career in complex injury claims.

Key Responsibilities

You will work as part of a mini team, supporting those with responsibility for progressing each file from receipt of papers from the insurer client to resolution of the claim. The role will include:

• Preparing basic court documents; filing and serving court documents; and diarising of court orders and hearing dates
• Liaising with experts and counsel regarding CVs, fees and availability for conferences, JSMs and hearings
• Liaising with insureds and witnesses regarding attendance at conferences, JSMs and hearings. Drafting of witness summons.
• Liaising with courts regarding hearings, applications and consent orders
• Registering and updating CRU, notifying CRU of settlement
• Maintaining experts summary, interim payment records and offer history within case management system
• Arranging appointments for claimants to be seen by medical experts; chasing for reports; drafting medical records mandates; applying for records and police accident reports
• Review of medical records and drafting summaries of those reviews using the records review spreadsheet
• Review of photographic evidence and surveillance footage and preparing a precis of the evidence
• Redaction of documents to ensure legal privilege maintained and/or no GDPR breaches
• Fielding telephone calls and dealing with general queries received from parties involved in the claims including the insureds, insurers, experts and witnesses
• Arranging payments where required
• Conducting legal research.
• Delivery of agreed performance targets and quality standards
• To ensure compliance with the SRA Standards & Regulations

Skills, Knowledge & Expertise

• Minimum education standard of 5 GCSEs grades 5 or above or A-C with established interest in law either through further education (e.g. LPC or ILEX) or experience within a legal environment
• Experience of and understanding of the litigation process in a file handling or assistant role
• Good telephone and communication skills with people at all levels inside and outside the business
• An ability to organise and prioritise tasks using initiative
• Calm under pressure with the ability to re-prioritise and delegate effectively when required
• An ability to maintain attention to detail when dealing with repetitive tasks
• Self-confidence, with good literacy and IT skills
• Good team worker with the flexibility to do what is required to get a result and ensure client service levels are met
• Ability to work effectively within the Keoghs shared values framework
• Davies Incentive Plan
• 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
• Simply Health Care Cash Plan
• WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
• Death In Service – after 1 years’ service
• Pension Contribution based 5% Employee / 3% Employer
• Employee Resource Groups
• Employee Volunteering Programme
• Cycle to Work Scheme*
• Season Ticket Loan*
• Access to Online Discount Sites
• Discounted Gourmet Society Membership
• Discounted Tickets for Merlin Attractions nationwide
• Discounts at local retail outlets
• after successfully completing probation

About Keoghs

Keoghs is a leading provider of legal and claims solutions to insurers, businesses and other suppliers to the insurance sector. We manage more than £1bn worth of insurer claims and resolve in excess of 100,000 claims per year working in partnership with leading insurers, MGAs, brokers, corporates and the public sector.

With more than 50 years’ experience we have an in-depth understanding of the insurance claims process, enabling us to contain and lower litigation rates, shorten claims lifecycles and reduce overall claims costs. We combine proven processes, technology and low cost infrastructure with extensive legal and insurance market knowledge. This enables us to create individual solutions for each of our clients that match their requirements in terms of quality, performance and value for money.

We invest heavily in specialised services, technology and innovation for our insurance clients, and we are the first to launch a true artificial intelligence (AI) insurance lawyer. Through our proprietary AI lawyer, Lauri, we’ve transformed the claims handling process for low-value personal injury claims; we’ve reduced claim lifecycles and reduced costs for our clients. Supported by commercial acumen and innovative products, Keoghs leads the way in providing legal solutions to the insurance industry.

QWE

Will this role count as your QWE, and who will confirm it?

Check it against the SRA’s questions in two minutes. If there is no COLP or solicitor where you work, the SRA lets a solicitor outside confirm it: an FQPS solicitor can, from £149.