Complex Injury Paralegal

Keoghs; Greater Manchester; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Davies Incentive Plan

25 days holiday per year (rising with/

Simply Health Care Cash Plan

WeCare – 24/7 online GP, mental health

Death In Service

Pension Contribution 5% Employee / 3%

Employee Resource Groups

Cycle to Work Scheme

Tech Scheme

Season Ticket Loan

Gym Flex

Discounts at local retail outlets

Job summary

Davies is seeking a Complex Injury Paralegal to join the Bolton team. You will support a busy complex injury practice, assisting on catastrophic cases from NHS brain and spinal injury to large loss claims valued up to £1M, under supervision.

You will handle file work, coordinate with experts, courts, and insureds, and help maintain file integrity in a collaborative environment. Opportunity to develop within a supportive law firm culture.

Qualifications

• GCSEs (grades 4+) in core subjects and interest in law.
• Experience in litigation or file handling preferred.
• Strong communication and organisational skills are essential.

Responsibilities

• Support progression of files from insurer to resolution.
• Prepare basic court documents and serve filings; diary court dates.
• Liaise with experts, counsel and insureds for conferences and hearings.
• Update case management system and maintain records.
• Arrange medical appointments and obtain reports; draft summaries.
• Review documents for privilege and GDPR compliance.
• Deliver tasks to meet performance targets and quality standards.

Skills

Strong communication

Organisational skills

Attention to detail

Team player

Calm under pressure

IT literacy

Litigation experience

Diary management

Education

GCSEs 4+ A-C

LPC or ILEX

Tools

Case management software

Job description

Complex Injury Paralegal

Application Deadline: 19 November 2026

Department: Legal

Employment Type: Permanent - Full Time

Location: Bolton

Reporting To: Lead Lawyer

Description

Complex Injury Lead Lawyer Rob Gray, is seeking a Paralegal to join his Complex Injury Team in Bolton.

JOB PURPOSE:

The role offers an excellent opportunity to gain experience in large loss and complex injury work including assisting on both catastrophic cases involving brain injury, spinal injury and amputation claims as well as on large loss cases valued from £100k to £1M.

In this role you will be required undertake a variety of file handling tasks to support a small team within our Complex Injury Claims Team. Your work will be supervised and feedback given as you develop your skills in this area.

This role will be suitable for someone with some litigated experience in either an assistant or file handling role. It's an opportunity to move into the complex injury arena or carry on your journey within a supported environment.

Key Responsibilities

You will work as part of a team, supporting the progression of files from receipt of papers from the insurer client to resolution of the claim. The role will include:

• Preparing basic court documents; filing and serving court documents; and diarising of court orders and hearing dates
• Liaising with experts, counsel regarding CVs, fees and availability for conferences, JSMs and hearings
• Liaising with insureds and witnesses regarding attendance at conferences, JSMs and hearings. Drafting of witness summons.
• Liaising with courts regarding hearings, applications and consent orders
• Registering and updating CRU, notifying CRU of settlement
• Maintaining experts summary, interim payment records and offer history within case management system
• Arranging appointments for claimants to be seen by medical experts; chasing for reports; drafting medical records mandates; applying for records and police accident reports
• Review of medical records and drafting summaries of those reviews using the records review spreadsheet
• Review of photographic evidence and surveillance footage and preparing a precis of the evidence
• Redaction of documents to ensure legal privilege maintained and/or no GDPR breaches
• Fielding telephone calls and dealing with general queries received from parties involved in the claims including the insureds, insurers, experts and witnesses
• Delivery of agreed performance targets and quality standards
• Arranging payments where requiredConducting legal research.
• To ensure compliance with the SRA Code of Conduct

As competency in role increases, tasks will also include:

• Preparing instructions to counsel to advise on papers, in conference or to attend hearings
• Liaising with parties involved in claims including the insured and witnesses to obtain evidence and draft witness statements
• Preparing disclosure lists of own evidence and reviewing third party disclosure, cross referencing with own evidence and expert evidence, identifying basic anomalies and inconsistencies
• Attending client meetings and note taking where client approval given
• Drafts non-strategic updates to clients and more complex court documents, subject to supervision.

Skills, Knowledge & Expertise

• Minimum education standard of GCSEs grades 4 or above A-C with established interest in law either through further education (e.g. LPC or ILEX) or experience within a legal environment
• Experience of and understanding of the litigation process, preferably in a file handling role
• Good telephone and communication skills with people at all levels inside and outside the business
• An ability to organise and prioritise tasks using initiative
• Calm under pressure with the ability to re-prioritise and delegate effectively when required
• An ability to maintain attention to detail when dealing with repetitive tasks
• Self-confidence, with good literacy and IT skills
• Good team worker with the flexibility to do what is required to get a result and ensure client service levels are met
• Ability to work effectively within the Keoghs shared values framework

Job Benefits

• Davies Incentive Plan
• 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
• Simply Health Care Cash Plan
• WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
• Death In Service – after 1 years’ service
• Pension Contribution based 5% Employee / 3% Employer
• Employee Resource Groups
• Employee Volunteering ProgrammeCycle to Work Scheme*
• Tech Scheme*
• Season Ticket Loan*
• Gym Flex*
• Access to Online Discount Sites
• Discounted Gourmet Society Membership
• Discounted Tickets for Merlin Attractions nationwide
• Discounts at local retail outlets

*after successfully completing probation