Complex Care Support Worker

MUVE Healthcare Group; West Midlands; On-site; GBP 34,000 - 46,000; Full time

Benefits offered by this job

£500 sign-up bonus by 11 Sep

£100 referral bonus

Job summary

MUVE Healthcare Group is seeking compassionate Complex Needs & Behavioural Support Workers to join a team supporting children and young people in a supported living environment.

You will work in a rewarding but challenging setting, assisting young people with complex care needs and behaviours that may present risk. 12-hour shifts, days or nights, with full induction and ongoing training provided.

Qualifications

• Experience with children or young people with complex needs or challenging behaviour.
• Ability to stay calm under pressure and show resilience.
• Willingness to complete applicable training and safeguarding courses.

Responsibilities

• Provide high-quality, person-centred support to children and young people with complex needs.
• Support individuals who may display behaviours that challenge.
• Identify triggers and respond appropriately.
• Support during emotional distress or crisis.
• Follow care plans, risk assessments and behaviour support plans.
• Maintain accurate daily records and incident reports.
• Work with families, social workers and healthcare professionals.

Job description

Location: West Midlands

Salary: £16 per hour / £40k per annum

Hours: Full-time / Part-time / Bank

Shift Pattern: 12 hour shifts – days or nights

About the Role

We are looking for compassionate, resilient and committed Complex Needs & Behavioural Support Workers to join our team supporting children and young people living in a supported living environment.

This is a rewarding but challenging role, supporting young people with complex care needs, emotional and behavioural difficulties and behaviours that may present significant risk.

The young people we support may experience periods of emotional distress and may display behaviours including verbal or physical aggression, violence, self-injurious behaviour, suicidal thoughts or suicide attempts, emotional dysregulation and other high-risk behaviours.

You will play a vital role in providing a safe, consistent and nurturing environment, helping each young person develop their independence, emotional regulation, confidence and life skills.

Key Responsibilities

• Providing high-quality, person-centred support to children and young people with complex needs.
• Supporting young people who may display behaviours that challenge.
• Recognising individual triggers, warning signs and patterns of behaviour and responding appropriately.
• Supporting young people during periods of emotional distress or crisis.
• Following individual care plans, risk assessments and behaviour support plans.
• Supporting individuals who may present a risk of self-harm or suicidal behaviour, in line with safeguarding and organisational procedures.
• Responding safely and professionally to incidents involving aggression or violence.
• Using agreed de‑s‑calation and positive behavioural support techniques.
• Maintaining professional boundaries while building trusting and positive relationships.
• Supporting with personal care and complex care needs where required.
• Encouraging independence and supporting young people to develop practical and social skills.
• Supporting education, appointments, activities and community engagement.
• Maintaining accurate daily records, incident reports and relevant documentation.
• Working closely with families, social workers, healthcare professionals, schools and other agencies.

What We're Looking For

We are looking for people who are calm under pressure, emotionally resilient and genuinely passionate about supporting young people.

You don't necessarily need to have experience in every area, but experience of working with children or young people with complex needs, challenging behaviour, mental health needs, trauma or high‑risk behaviours would be highly desirable.

Experience

• Children's residential care
• Supported living
• Complex care
• Mental health services
• Autism and learning disabilities
• Trauma-informed care
• Behavioural support
• Crisis intervention
• Safeguarding

Full training will be provided, so we also welcome applications from people with the right attitude, values and commitment who are looking to develop their career in specialist care.

What We Offer

• Advance planned rota’s
• Consistent shifts
• Full induction and ongoing training
• Specialist training in complex needs and behavioural support
• Opportunities for career progression
• Regular supervision and support

We’re giving a £500 bonus to those that complete full sign up by 11th September!

If you have friends or family that’d be interested, we’re offering a £100 per referral!