Complex Care Support Worker

Home From Home Care; Lincoln; On-site; GBP 19,000 - 20,000; Full time

Benefits offered by this job

Loyalty Attendance Bonus

Free DBS check

Blue Light Card discounts

Health Cash Plan

Cycle to work scheme

Employee assistance programme

Job summary

Home From Home Care in Ruskington, Lincolnshire, is looking for Support Workers. No experience needed; values, attitude and a real desire to make a difference matter most.

You will support individuals to live life on their own terms, help with daily tasks, and plan community activities. The role is full-time, based in Ruskington, with a salary of £13.46–£14.00 per hour, rising with a Loyalty Attendance Bonus.

Qualifications

• Caring, patient, and reliable qualities.
• Strong communication and listening skills.
• Ability to work well in a team and use initiative.

Responsibilities

• Assist with daily living tasks (cooking, cleaning, personal care) and encourage independence.
• Help plan and participate in activities with care receivers (beach trips, festivals, holidays).
• Provide practical and emotional support and advocate for individuals.
• Record care and progress using the in-house digital platform.

Skills

Caring

Patient

Reliable

Great communicator

Team player

Initiative

Job description

Our Current Vacancies are in the following locations

• Ruskington

Support Worker | Home from Home Care | Ruskington, Lincolnshire
£13.46 - £14.00 per hour (rising to £14.26 - £14.83 with our Loyalty Attendance Bonus) | Full-time | No experience necessary
Make a real difference - every single day

At Home from Home Care, we believe that everyone deserves to live a full, meaningful life. For over 20 years, we've been supporting adults with learning disabilities and complex needs across 11 specialist homes in the beautiful Lincolnshire countryside — and we're proud to be rated Outstanding by the CQC and Platinum by Investors in People.
We're looking for warm, patient, and enthusiastic people to join our ONE TEAM as Support Workers at our home in Ruskington. No experience? No problem. What matters most is your values, your attitude, and your genuine desire to make a difference.

What will you be doing?

This isn't a job where you'll be watching the clock. Every day looks a little different - and that's what makes it so rewarding.
You'll be supporting the individuals in our care to live life on their own terms: helping them build new skills, connect with their communities, and achieve their personal goals. Day to day, that might mean:

• Supporting with daily living tasks like cooking, cleaning, and personal care - always encouraging independence
• Planning and going on activities together, whether that's a trip to the beach, a festival, a theme park, or a holiday
• Providing practical and emotional support, and being a genuine advocate for the people you support
• Recording care and progress using our state-of-the-art digital platform

What are we looking for?

You don't need a CV full of qualifications. You do need to be:

• Caring, patient and reliable
• A great communicator who genuinely listens
• Someone who treats every person with dignity and respect
• Comfortable working as part of a team, as well as using your own initiative
• Helping our individuals to reach their goals!
• Support our individuals to do daily living tasks, such as personal care, cooking, cleaning, whilst encouraging independence
• Support our individuals to plan activities such as going to the beach, theme parks, festivals, and holidays!
• Provide practical, emotional support and advocacy for the individuals
• Accurately report and record using our state-of-the-art in-house digital platform

Previous experience in care is welcome but absolutely not essential - we'll give you everything you need to thrive.

What hours will you work?

We operate a two-week rolling rota. Your shifts will include:

• Early shifts: 07:00–15:00
• Late shifts: 14:00–21:00 or 15:00–22:00
• Every other weekend (with a £1 per hour enhancement for hours worked between 22:00 Friday and 07:00 Monday)
• Some bank holidays
• Occasional standby sleep-ins (paid at £81.81, plus your Loyalty Attendance Bonus where applicable)
• One 14-hour shift per rota

What are the pay and benefits?

We think great care deserves great rewards. Here's what you'll get:

Pay

• Starting rate: £13.46 per hour
• Your hourly rate increases by 1% each month with our Loyalty Attendance Bonus, rising to up to £14.26 after six months - rewarding you simply for showing up
• RAPID Pay - overtime paid within 24 hours
• EASE Payments - claim up to £100 in advance, up to twice a year
• £100 bonus on completion of your probationary period
• Fully paid training at your normal hourly rate
• Free DBS check
• Free Blue Light Card - discounts on the high street and online
• Health Cash Plan
• Cycle to work scheme
• Employee assistance programme
• Access to our dedicated wellbeing team
• Monthly one-to-ones - because your voice matters here

About Home From Home Care

We're a family-run company, and that family feeling runs through everything we do. Our ONE TEAM approach means everyone - from senior leaders to support workers - is working toward the same goal: giving the people we support the best possible life.
What sets us apart is our investment in people and technology. Our in-house digital platform means less paperwork and more time doing what matters. And our Outstanding CQC rating and Platinum Investors in People accreditation are a reflection of the team we've built together.

Ready to join us?

If this sounds like the role for you, we'd love to hear from you. Apply today and take the first step toward a career that truly matters.

Please note: We are unable to offer visa sponsorship for this role.