Complex Care Support Worker

NL Group; Hull and East Yorkshire; On-site; GBP 18,000 - 19,000; Full time

Benefits offered by this job

Weekly pay

Specialist training

Ongoing development

Consistency and stability

Employee discounts

Job summary

NLG in Hull is recruiting Complex Care Support Workers to provide care for individuals with complex needs, including cerebral palsy and quadriplegic spasticity. You will assist with personal care, moving and handling, and work with a multidisciplinary team to promote dignity and wellbeing.

Full training and ongoing support are provided. The role offers 14-hour day and 11-hour night shifts, with weekday pay at £13/hour and weekends at £14/hour plus 12.07% holiday pay.

Qualifications

• Caring, patient, reliable and committed to high-quality care.
• Valid UK driving licence and access to a vehicle.
• Availability to work 14-hour day and/or night shifts.
• Willingness to complete training and competency assessments.
• Desirable experience supporting individuals with complex care needs.
• PEG/PEJ feeding experience.

Responsibilities

• Deliver safe, high-quality, person-centred care in line with individual care plans.
• Support personal care needs while promoting dignity, independence and comfort.
• Assist with moving and handling in accordance with care plans, training and safe working practices.
• Build trusting relationships, offering reassurance, companionship and emotional support.
• Monitor wellbeing, maintain accurate care records and report any concerns promptly.
• Work collaboratively with the wider care team and relevant healthcare professionals.
• Promote a safe, positive and inclusive environment.

Skills

Caring

Patience

Reliability

Commitment

Education

NVQ Level 2 Health and Social Care

NVQ Level 3 Health and Social Care

Job description

The following content displays a map of the jobs location - Hull

Shift Pattern: 14 hour day shifts or 11 hour night shifts throughout the week and every other weekend

Employment Type: Full time and part time available

Pay: £13 per hour on weekdays and £14 per hour at weekends, plus 12.07% holiday pay

About This Role

Make a real difference every day as a Complex Care Support Worker in Hull.

We are looking for compassionate, dedicated and reliable Support Workers to support individuals living with complex needs, including cerebral palsy and quadriplegic spasticity . You will provide personalised care, including personal care, moving and handling and helping to promote dignity, comfort and wellbeing. Full training and ongoing support will be provided to help you develop your skills and confidence.

Key Responsibilities

Deliver safe, high-quality, person-centred care in line with individual care plans.

Support personal care needs while promoting dignity, independence and comfort.

Assist with moving and handling in accordance with care plans, training and safe working practices.

Build trusting relationships, offering reassurance, companionship and emotional support .

Monitor wellbeing, maintain accurate care records and report any concerns promptly.

Work collaboratively with the wider care team and relevant healthcare professionals.

Promote a safe, positive and inclusive environment.

About You

We are looking for individuals who are caring, patient, reliable and committed to delivering high-quality care.

A valid UK driving licence and access to a vehicle.

Availability to work 14-hour day and/or night shifts, as required by the role.

A compassionate and responsible approach to supporting individuals with complex needs.

Willingness to complete the necessary training and competency assessments.

Desirable experience and qualifications:

Previous experience supporting individuals with complex care needs.

PEG/PEJ feeding experience.

Relevant Health and Social Care qualifications, such as NVQ Level 2 or Level 3.

Previous specialist experience is beneficial, but applicants must meet the role's essential requirements and complete all required training and competency assessments.

What We Offer

Competitive hourly rates: £13 per hour on weekdays and £14 per hour at weekends, plus 12.07% holiday pay.

Weekly pay: Receive your pay weekly.

Specialist training: A full-day onsite introductory training session in complex care as part of your induction.

Ongoing development: Opportunities to develop your skills and progress within a growing organisation.

Consistency and stability: Longer shifts within a dedicated care setting, helping you build meaningful relationships and provide continuity of care.

Employee discounts: Access to discount opportunities, including Blue Light Card and Carers Discount, subject to eligibility and scheme terms.

Contract and Important Information

This position is offered on a Contract for Services basis. Applicants will be provided with information about the contractual arrangements and applicable terms during recruitment.

We are not currently accepting applications from individuals seeking visa sponsorship.

Equality, Inclusion and Safeguarding

We are committed to equal opportunities and welcome applications from people from a broad range of backgrounds and experiences . As a Disability Confident Committed employer, we aim to provide an inclusive recruitment process and consider reasonable adjustments where appropriate .

Safeguarding and protecting the people we support is central to our work. All successful applicants will be subject to the relevant safer recruitment, vetting and safeguarding checks.

Ready to Make a Difference?

If you are passionate about providing compassionate care and want to develop your skills in complex care, we would love to hear from you .