Complex Care Service Manager - Staffordshire

TN United Kingdom; Stafford; On-site; GBP 37,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated Service Manager to oversee operations in a complex care environment. This role involves managing a team, developing care plans, and ensuring high standards of support for individuals with autism and learning disabilities. If you have a passion for improving lives and a strong background in care management, this position offers a rewarding opportunity to make a significant impact. Join a supportive team committed to delivering exceptional care and enjoy a comprehensive benefits package that promotes your professional growth and well-being.

Benefits

Life Cover

Discount Scheme

Health and Wellbeing Service

Flexible Working

DBS Paid

Refer a Friend Scheme

Employee Assistance Programme

Ongoing Training & Development

Career Progression Support

Paid Annual Leave

Qualifications

• 3+ years of leadership experience in a care setting.
• Experience advocating for individuals with learning disabilities.

Responsibilities

• Manage day-to-day operations of the service and staff.
• Develop and implement person-centred care plans.

Skills

Positive Behaviour Support

Communication Skills

Leadership

Interpersonal Skills

Crisis Management

Education

Level 4 QCF/Diploma in Health and Social Care

Job description

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Complex Care Service Manager - Staffordshire, Stafford

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Client:

Aspirations Care Ltd

Location:

Stafford, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

9ee5567fe3d2

Job Views:

6

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

Overview

Job Title: Service Manager - Complex Care
Hours of Work: 37.5 hours per week
Hourly Rate: £37,000 to £40,000 per annum (Dependent on experience)

Location: Staffordshire

Aspirations Care is a specialist care provider for people with Autism and learning disabilities across the UK. We pride ourselves on providing excellent person-centred care and enable our clients to live as independently as possible in their own accommodation whilst providing support to improve the quality of life of each person.

We are currently seeking a highly motivated Service Manager to join our team. The Service Manager will be responsible for managing the day-to-day operations of the people we support.

The successful candidate will have a strong background in positive behaviour support, managing relationships with key stakeholders such as advocates and family members and do you have a strong knowledge of both autism and learning disabilities.

Do you have experience of developing a team to work in a proactive way and are you able to cascade your own knowledge and experiences of autism to others through staff supervision and appraisal?

Do you have a clear idea of how you can develop and improve the lives of those who are transitioning from a hospital setting to a supported living home?

Have you got the experience of adjusting the way you work to meet the needs of others, whether this be your communication methods, the way you work with someone with a learning disability or someone who at times can struggle physically?

Are you able to demonstrate how to support someone who may become overwhelmed or may show complex behaviours?

If you are passionate about improving the lives of our people, have an outstanding track record in supporting people with a learning disability and/ or autism and are committed to delivering exceptional care, then we would love to hear from you.

Key Responsibilities:

• To be responsible for the overall care and management of the service, the staff team and the people supported
• To develop and implement policies and procedures, ensuring the support provided by the staff team is to the highest standard
• Along with the person supported implement and develop their person centred care plan, to include their needs and wishes.
• Promote a positive and supportive work environment for staff and demonstrate effective communication, leadership, and management skills.- Ensure compliance with all relevant legislation, regulations, and standards of care
• Ensure that accurate and thorough records maintained for the people supported Requirements- previous experience of advocating for people supported and their individual needs.
• Previous experiences of managing difficult situations at work between colleagues
• Level 4 QCF/Diploma in health and social care or prepared to work towards
• Minimum of 3 years’ leadership experience in a care setting supporting people with learning disabilities.
• Strong communication and interpersonal skills
• Ability to work independently, as well as along side a team
• Ability to prioritise tasks and work under pressure.

Aspirations Benefits Package

• 2 x salary life cover (up to individual state pension age)
• Access to Aspirations Perks our exclusive discount scheme with fantastic discounts in supermarkets and high street retail stores.
• Smart Health App – health and wellbeing service with 24/7 GP access for you and your family
• Optional overtime to increase your income with flexible working
• DBS paid for by Aspirations
• Refer a friend scheme with a financial reward of £500
• Employee Assistance Programme available 24/7 for advice and guidance for you and your family
• CPD Accredited induction
• Ongoing training & development including Care Certificate, apprenticeship opportunities and specialist learning
• Support with career progression and professional development
• Paid 28 days annual leave inclusive of bank holidays
• Pension Scheme with NEST

Aspirations Care have been supporting adults with learning disabilities, mental health issues and Autism to have a lifestyle that matters to them since 2004. Our aim is to support and encourage individuals to achieve their full potential, no matter how challenging.

At Aspirations we value all colleagues, regardless of age. We are proud to offer pay over the statutory minimum set for young workers and have no set retirement age.Our staff can also expect full training, study for qualifications and a rewarding career.

Aspirations is an equal opportunities employer and positively encourages applications from suitability qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status or pregnancy and maternity.

This organisation is committed to safeguarding and promoting the welfare of the vulnerable adults that we support and expects all staff to share this commitment. Any offer of employment will be subject to satisfactory references and a satisfactory Enhanced DBS Disclosure