Complex Care Manager

TN United Kingdom; City of Edinburgh; Hybrid; GBP 45,000 - 55,000; Full time

Job description

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Pulse Nursing at Home (part of Acacium Group)

Hybrid 3 days a week in our Edinburgh office - EN11 1QD

Permanent, Full Time

£45,000-£55,000 + up to 10% annual bonus

Unlock your potential:

Are you a qualified Nurse or AHP with a passion for delivering high quality, patient centred care? Do you have experience in operations and people management within a healthcare setting?

Due to business growth we're looking for a dedicated professional to join our team as the Registered Manager & Operational Manager. Reporting into our Head of Service and Chief Nurse, you will be responsible for ensuring the delivery of integrated, cost-effective care across our services in Scotland. Your role will encompass managerial responsibilities in operations and recruitment, while holding the Care Inspectorate Registered Manager certification for the service area.

In this pivotal role, you will be accountable for the safe, effective, and efficient delivery of services, ensuring they meet agreed gross margin targets in line with budget forecasts. You will oversee the smooth and safe day-to-day running of services, maintaining a positive experience for both staff and clients. Your leadership will ensure business continuity and resilient service delivery, supported by robust operational and capacity planning. As a champion for client safety, operational effectiveness, and quality, you will lead by example, upholding the highest standards of behavior and compassion, and acting as an ambassador for the Group's values.

Every day you will...

• Set and communicate clear service objectives to the team to ensure they are met
• Provide financial steer, ensuring there is effective management of budgets
• Ensure effective communication systems exist and are maintained across the team to appropriately convey complex and sensitive information to staff and colleagues
• Review and use qualitative assessment to ensure compliance with a range of targets
• Support the business in developing proposals and plans for Pulse Nursing at Home and the wider business
• Uphold the responsibilities of the Care Inspectorate Registered Manager and ensure we are meeting Care Inspectorate requirements

What's in it for you?

We love exceptional people, and in return, we offer an exciting place to work, with a wide range of benefits, rewards and opportunities to grow your career, including:

• Unrivalled career opportunities that come from being part of a global group made up of over 20 healthcare, staffing and life sciences businesses
• Learning & development opportunities tailored to your role that will count towards your PIN re-validation, as well as fully funded qualifications
• Events and incentives including regular team away days
• Rewards Portal offering discounts on shops, restaurants, bars and cinemas
• Rewards and recognition programme awarding monthly vouchers to nominated employees
• Free flu vaccinations
• Cycle to Work scheme
• Life Assurance, Critical Illness Cover and Private Medical Insurance
• Optional charity involvement with 2 paid charity days a year

Join us and make a difference!

If you want to join a global, marketing-leading organisation who are committed to the human side of business, then look no further. Acacium Group is the UK’s largest healthcare staffing and solutions partner and specialise in the healthcare, social care, and life sciences industries. We are a business with scale, leading digital capabilities and a strong financial profile, with a vision to be the leading global healthcare solutions partner.

We are powered by the best people and have an unrivalled and diverse range of capabilities, all while incorporating our company values into everything we do - Putting People First, Always by your Side, Driven by Excellence.

Join us and play a key part of shaping the future of society and improving people’s lives!

In this role you must...

• Be a qualified Nurse OR Level 7 SCQF qualified within a supervision or management category OR L4 in Social Care
• Have previous team management experience
• Have an understanding of the Care Inspectorate
• Have operational management experience within healthcare

Our Inclusion Commitment:

We are passionately committed to being a truly inclusive and diverse company - it is at the heart of our core value of Putting People First. We continue to enhance our culture of inclusion and diversity across all of our roles and actively encourage applications from all backgrounds and communities.