Complex Care Field Officer

Amore Complex Care Limited; City Of London; On-site; GBP 30,000; Full time

Job summary

A leading complex care provider in the Northwest is seeking a Complex Case Officer to manage care services. This role requires strong leadership and interpersonal skills, alongside experience in delivering person-centred support for clients with complex needs. The ideal candidate will have a good understanding of quality assurance practices and CQC regulations. A competitive salary of £30,000 along with excellent training opportunities is offered.

Benefits

31 days annual leave

Paid on call up to £450 a week

Private pension scheme

Company events

Free parking

Qualifications

• Experience in working with clients with complex needs.
• Strong time management and organizational skills.
• A full UK driving license with access to your own vehicle.

Responsibilities

• Manage complex care services in the Northwest area.
• Oversee quality assurance and coaching teams.
• Promote a person-centred approach in service delivery.

Skills

Person centred approach to service

Coaching and mentoring

Interpersonal skills

Organisational skills

Excellent communication skills

Leadership skills

Education

NVQ 3 or equivalent in care

Tools

Microsoft Office

Social care specific systems

Job description

Overview

Amore Complex Care is a complex care provider of support provisions to adults and young people with varying care and support needs in the Northwest. Amore Complex Care provides support services for people with diverse and often complex needs in community settings. Our ethos is to create therapeutic, holistic centred environments where individuals can enhance their personal skills, empowering them to lead a rich and fulfilling life as independently as possible. Due to ongoing growth, Amore Complex Care are now looking for an experienced, motivated Complex Case Officer to manage complex care services in the Northwest area. You will be committed to Quality Assurance, Positive Behavioural Support and Person-Centred Approaches, be able to lead and develop the staff team to work in a person-centred and proactive way. You will need excellent attention to detail and be able to promote this approach within the team.

Why join our team

• Highly competitive salary of £30,000
• Paid on call on a rota basis up to £450 a week
• 31 days annual leave (Inc bank holidays)
• Never work your birthday again….enjoy an additional day off on us
• Excellent training and development up to Diploma level 5
• Excellent working environment within a strong professional team
• Rewarding role for the successful candidate
• Proactive internal mobilisation team to support with business development
• Private pension scheme
• Excellent reputation within services

What we need from you

• Person centred approach to planning and delivering an excellent service
• Coaching and mentoring teams in the community
• Overseeing quality assurance
• Awareness of CQC regulations
• Excellent interpersonal skills
• Maintaining and developing professional relationships

The ideal candidate should…

• NVQ 3 or equivalent in care (desirable not essential)
• Possess good time management skills
• Strong organisational skills with experience of working with IT systems such as Microsoft office, and social care specific systems
• Experienced in working with clients with Complex needs
• Committed to reporting on client’s outcomes
• Organised with ability to meet deadlines
• Excellent communication skills
• Excellent leadership and people skills
• A full UK driving licence, with access to your own vehicle

Application details

To learn more about our exciting opportunities please visit www.amore-complexcare.co.uk or alternatively why not give us a call on 0151 541 5650. Or pop us an email [e-mail].

Job Type: Full-time

Pay: £30,000.00 per year

Benefits

• Company events
• Company pension
• Free parking
• On-site parking
• Referral programme
• Blue Light Discount

Schedule

• Monday to Friday

Work Location

In person