Complex Care Coordinator

JR United Kingdom; United Kingdom; On-site; GBP 24,000 - 26,000; Full time

Job summary

A dedicated team is looking for a Complex Care Coordinator in the United Kingdom. In this rewarding role, you'll schedule and coordinate care visits to ensure clients receive high-quality care. The position offers comprehensive training, performance bonuses, and benefits like 25 days of holiday and an Employee Assistance Program. Join us to make a difference in people's lives in a friendly workplace.

Benefits

25 days holiday plus bank holidays

Birthday day off

Pension scheme

Employee Assistance Program

Performance bonuses

Friendly workplace

Qualifications

• Passionate about putting people first.
• Understanding of CQC regulations.
• Excellent communication skills for team coordination.

Responsibilities

• Coordinate care delivery using our scheduling system.
• Ensure staff attend meetings and training.
• Maintain regular contact with clients.

Skills

Organizational skills

Time management

Communication

CQC regulations understanding

Education

NVQ in Health and Social Care

Job description

Complex Care Coordinator, United Kingdom

Job Details

• Salary: Up to 26K (+ On Call Payments and Bonus)
• Contract: Full-Time, Permanent
• EU work permit required: Yes

Job Description

Are you looking for a rewarding job where you can make a difference in people's lives? As a Complex Care Coordinator, you will schedule and coordinate care visits to ensure clients receive the best quality care when needed.

About us

Routes is a dedicated team committed to high standards of care, enabling people to live comfortably at home. We support our staff with comprehensive training, career development, and digital tools to enhance our services.

We offer support through HR, Payroll, Quality, Marketing, and our in-house recruitment team, aiming to recruit directly to avoid agency use. Our Routes Academy provides ongoing training and development opportunities.

Perks include wellbeing and financial support via our Employee Assistance Program, 25 days holiday plus bank holidays and a birthday day off, pension scheme, competitive salary with performance bonuses, and a friendly workplace.

Candidate Profile

• Passionate about putting people first
• Organizational and time management skills
• Understanding of CQC regulations
• Excellent communication skills for team coordination
• NVQ in Health and Social Care (a plus)
• Willing to participate in on-call duties

Daily Responsibilities

• Coordinate care delivery using our scheduling system
• Adapt to schedule changes and client needs
• Ensure staff attend meetings, supervisions, and training
• Collaborate with Service Managers and Complex Case Managers
• Maintain regular contact with clients and ensure person-centered care
• Record concerns, complaints, and compliments
• Participate in on-call duties on a rotating basis

If you're interested in joining Routes as a Complex Care Coordinator in Denton, we look forward to hearing from you!