Complex Care Assistant

Libertatem Healthcare Group; Sharnford; On-site; GBP 17,000 - 25,000; Part time

Benefits offered by this job

Benefits platform

Retail discounts

Wellness centre

Gym memberships

Healthcare discounts

EAP

Training & development

Supportive management

Job summary

Libertatem Healthcare Group is seeking a female Complex Care Support Worker to join our team in Loughborough, Leicestershire. You will provide person-centred support to a lady in her 30s with complex clinical needs after brain injury, including mobility aid, daily living tasks, and social activities.

Your role involves working closely with the family and healthcare professionals to maintain independence, dignity, and comfort while following care plans and keeping accurate records.

Qualifications

• Experience in support work and/or complex care.
• Excellent communication and interpersonal skills.
• Patient, compassionate and empathetic approach.
• Reliability, flexibility and commitment.
• Experience supporting individuals with complex needs and challenging behaviours.

Responsibilities

• Support with personalised daily routines and care plans.
• Assist with personal care, mobility and activities of daily living.
• Use specialist equipment, including hoists.
• Administer medication and monitor health conditions.
• Provide emotional support, encouragement and companionship.
• Maintain accurate records and report changes in wellbeing.
• Work collaboratively with healthcare professionals and family members.
• Support social and community-based activities.

Skills

Support work experience

Complex care experience

Communication skills

Empathy & patience

Teamwork

Job description

Complex Care Support Worker (Female) Bank – Loughborough, Leicestershire

Pay Rate: £15.14 per hour
Hours: Monday to Friday Bank 09:30–21:30 (12-hour shifts)

Join Our Team as a Complex Care Support Worker – Make a Real Difference!

Are you passionate about supporting people to live fulfilling, independent lives? We're looking for a dedicated and compassionate Female Complex Care Support Worker to join our team and provide person-centred support to a lady in her 30s living in Loughborough, Leicestershire.

This is a rewarding opportunity to work closely with one individual, helping her achieve her goals, enjoy her hobbies, and maintain an active social life while receiving the specialist support she needs.

About the Role

You will be supporting a friendly and sociable lady who lives with her husband in an adapted bungalow. Following a brain injury, she has complex clinical needs including:

• Right-sided paralysis
• Neuropathic pain
• Sensitivity to touch
• Risk of seizures

She enjoys creativity, music, crafting projects, and spending time in the community, including visits to the park, zoo, cinema, theatre, and ballet. Your role will involve providing both practical and emotional support, enabling her to enjoy life to the fullest while maintaining her comfort, dignity, and independence.

What We're Looking For

Due to the client's specific needs, this position is open to female applicants only under the Equality Act 2010 occupational requirement provisions.

We are looking for someone who has:

• Experience in support work and/or complex care
• A genuine passion for making a positive difference
• Excellent communication and interpersonal skills
• A patient, compassionate, and empathetic approach
• Reliability, flexibility, and commitment
• Experience supporting individuals with complex needs and challenging behaviours
• The ability to work independently and as part of a wider team

Most importantly, you'll be able to build a trusting and supportive relationship with the client and her family.

Key Responsibilities

As a Complex Care Support Worker, you will:

• Support with personalised daily routines and care plans
• Assist with personal care, mobility, and activities of daily living
• Use specialist equipment, including hoists
• Administer medication and monitor health conditions
• Provide emotional support, encouragement, and companionship
• Maintain accurate records and report any changes in wellbeing
• Work collaboratively with healthcare professionals and family members
• Support social and community-based activities

Why Join Libertatem Healthcare?

At Libertatem Healthcare Group, part of the Sonderwell Group, we are committed to delivering outstanding care that promotes independence, dignity, and quality of life.

Our Benefits Include:

• Access to our employee benefits and communication platform
• Exclusive retail discounts at thousands of retailers
• Wellness Centre and financial wellbeing support
• Discounted gym memberships
• Healthcare cash plan discounts
• Employee Assistance Programme (EAP)
• Ongoing training and career development opportunities
• Supportive and experienced management team

About Libertatem Healthcare

Libertatem Healthcare specialises in supporting individuals who have experienced personal injury or medical negligence. We provide tailored, person-centred care packages designed to maximise independence, promote wellbeing, and achieve the best possible outcomes for every client.

Libertatem Healthcare

The Libertatem Healthcare Group, was established to provide the very best levels of care and support for clients who have sustained Personal Injuries or suffered from Medical Negligence. Operating on a national basis, Libertatem Healthcare Group can provide your clients with care and support wherever they are located. Our care and support packages put our client’s independence at the very centre of everything we do.

The Libertatem Healthcare Group is rated OUTSTANDING with the Care Quality Commission and is a registered provider with CIW in Wales.