Complex Care Assistant

TN United Kingdom; Ellesmere Port; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a compassionate team dedicated to empowering individuals to live healthier lives at home. As a Complex Care Assistant, you'll provide essential support to clients with unique needs while receiving comprehensive training and development opportunities. This role values your well-being and offers a range of benefits, including access to employee assistance programs and discounts through our WeCare platform. With a focus on career progression and internal promotions, this position is perfect for those looking to make a meaningful impact in the community.

Benefits

Employee Assistance Program

Healthcare Cash Plan

Eyecare Plan

Mental Health Support Services

Discounts from Retailers

Blue Light Card Eligibility

Comprehensive Nurse-led Training

Opportunity for Overtime

Referral Scheme for Extra Income

Enhanced Maternity/Paternity Pay

Qualifications

• Experience in caring for individuals with complex needs is essential.
• Comprehensive clinical training provided to ensure success.

Responsibilities

• Provide care and support to clients with individual needs.
• Work effectively both independently and as part of a team.

Skills

People Skills

Communication Skills

Ability to Work Independently

Teamwork

Job description

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Complex Care Assistant - Wirral / Nelson

We're recruiting experienced, dedicated, and compassionate Care Workers to join our nurse-led team to provide care to our clients in Wirral / Nelson (CH62 / CH64).

You'll be providing care and support to clients with individual needs, including:

• Suction

Shifts include:

• 12-hour shifts from 8am to 8pm
• Friday & Saturday 8pm - 7am

While it is essential to have some experience in caring for individuals with complex needs, we provide comprehensive clinical training and induction overseen by professional nurses to equip you with the necessary skills and confidence to succeed as a Care Worker in our nurse-led team. We seek someone with excellent people skills, great communication, and the ability to work effectively both independently and as part of a team.

Why Cera?

You are valued - Carers are central to our mission to empower people to live longer, healthier, better lives at home. Our core values – Commit, Connect, and Create – guide all we do, and we celebrate our employees' achievements through the monthly Cera Stars awards.

We invest in your development - We support your growth with recognized qualifications and apprenticeships. There are opportunities for progression; in 2023, 45% of our salaried vacancies were filled through internal promotions via our care career pathway.

Your well-being is a priority - You will have access to WeCare, our employee benefits platform offering discounts and cashback from over 800 retailers. We also provide enhanced maternity, paternity, and adoption pay, an employee assistance program, healthcare cash plan, eyecare plan, and mental health support services.

We aim to make your job easier - We have integrated technology to streamline administrative tasks, improve outcomes, and allow you to focus on what matters most: caring for our clients.

Key Requirements:

• Driver's license and access to a vehicle
• Subject to a DBS/PVG check and references
• Right to work in the UK

Additional benefits:

• Opportunity for extra income through our referral scheme
• Overtime available to increase your earnings
• A comprehensive nurse-led training program, followed by shadowing and peer support from a dedicated care mentor during your first 12 weeks
• Blue Light Card eligibility — helping you save on everyday purchases and special treats, which can be used with our We Care platform for double discounts.