Complex Care Assistant

Alcedo Care; Congleton; On-site; GBP 20,319 - 21,008; Part time

Benefits offered by this job

£250 Welcome Bonus

Enhanced bank holiday rates

Referral scheme

Mileage contribution

Access to Employee Assistance Programme

Fully funded NVQs and mentoring through Rising Stars

Job summary

A leading care provider in the UK is seeking a Complex Care Assistant to deliver high-quality, person-centred support to individuals with complex health needs. You will receive comprehensive training and work in a community setting. The ideal candidate will have hands-on care experience and a driving licence. This role offers competitive pay, flexible hours, and a welcoming bonus after successful probation.

Qualifications

• At least 6 months of hands-on care experience in a UK care setting.
• Willingness to work flexible hours, including late evenings and night shifts.
• Aged 18 or over.
• Enhanced DBS check and satisfactory references.

Responsibilities

• Deliver person-centred support to individuals with complex health needs.
• Work as part of a team to respond to each client’s care plan.
• Provide ongoing assistance with continence, medication, and household tasks.

Skills

Hands-on care experience

Flexibility in working hours

Driving licence

Job description

Overview

Join to apply for the Complex Care Assistant role at Alcedo Care.

Alcedo Care is recognised as a Top 20 Rated Home Care Group for the past six years. You will join an in-house team delivering quality care, enriching lives and supporting independence within your local community.

Base pay range

Location: Alcedo Care Crewe; covering Congleton and surrounding areas.

Excellent rates of pay £14.75 - £15.25 plus Pension plus Holiday Pay (equating to a Rolled Up pay rate of £17.03 - £17.60). Role requires you to have a driving licence and own vehicle as based in the community.

To work with us as a Complex Care Assistant, you will receive comprehensive training and competency sign-off from our in-house team of Registered Nurses to ensure you are confident in your role. You will also carry out clinical tasks such as manual cough assist, digital stimulation for bowel management, postural and spinal support, PEG care, tracheostomy care, and provide ongoing assistance with continence, medication, mobility, meal preparation and helping with household tasks, while promoting independence and joy for those you support.

Responsibilities

The Complex Care Assistant delivers high-quality, person-centred support to individuals with complex health needs, including spinal injuries, respiratory conditions, and neurological disorders. You will work as part of a team to understand and respond to each client’s care plan and ensure safety and dignity in all tasks. You will receive ongoing training and supervision from our in-house team of Registered Nurses.

Qualifications and requirements

• At least 6 months of hands-on care experience in a UK care setting
• Willingness to work flexible hours, including late evenings and night shifts
• Aged 18 or over
• Enhanced DBS check and satisfactory references
• Experience with spinal and brain injury is desirable but not essential; full training provided
• Driving licence and own vehicle required due to community-based duties

Benefits and development

• £250 Welcome Bonus after successful completion of 3-month probation
• Enhanced bank holiday rates
• Referral scheme: £252 per referral
• Mileage contribution for drivers
• Flexible working hours (part-time)
• Access to Employee Assistance Programme for 24/7 wellbeing support
• Structured development through Rising Stars programme with fully funded NVQs and mentoring

Additional information

Alcedo Care has over 25 branches across the North West, Lakes and Cumbria, Yorkshire, and Wales. Our award-winning training team supports staff development. This role includes personal care, exposure to varied client needs, and a need for reliability and empathy in home-based settings.