Complex Care Advisor

Betsi Cadwaladr University Health Board; Rhyl; On-site; GBP 42,000 - 54,000; Full time

Job summary

Betsi Cadwaladr University Health Board (North Wales) is seeking a Senior Complex Case Adviser to support the Complex Case Advisory Service and develop bespoke care pathways. The role focuses on ensuring people receive the right care, in the right place, at the right time.

You will lead on complex discharge planning, support teams with safeguarding and Court of Protection matters, and work across organisations to deliver safe, person-centred care.

Qualifications

• Registered nurse 1st Level or Allied Health Professional with current registration.
• Ongoing professional development and training evidence.
• Postgraduate diploma or equivalent level experience desirable.

Responsibilities

• Provide expert advice and support for patients with highly complex health and social care needs.
• Lead on complex discharge planning and pathway development.
• Support clinical teams in safeguarding, Mental Capacity and Court of Protection matters.
• Collaborate across organisations to ensure safe, person-centred care.
• Contribute to reducing delays in discharge and improving outcomes.
• Provide leadership and professional support within the service.

Skills

RN 1st Level

AHP

Education

NMC Registration or AHP registration

Job description

Job Overview

Are you an experienced Registered Nurse or Allied Health Professional looking for a challenging and rewarding leadership role? We are seeking a highly motivated and skilled Senior Complex Case Adviser to join our Complex Case Advisory Service. This is a unique opportunity to support some of the most complex and vulnerable individuals across North Wales, helping to develop bespoke care pathways and ensuring people receive the right care, in the right place, at the right time. Working closely with health, social care, commissioned providers, third sector organisations and specialist services, you will provide expert advice and leadership in the management of highly complex cases where traditional care pathways may not be available or require significant adaptation.

Main duties of the job

• Provide expert advice and support for patients with highly complex health and social care needs.
• Lead on complex discharge planning and pathway development.
• Support clinical teams in navigating challenging situations involving Mental Capacity, Best Interest decisions, safeguarding and Court of Protection matters.
• Work collaboratively across organisational boundaries to facilitate safe, person-centred care.
• Contribute to reducing unnecessary delays in discharge and improving patient outcomes.
• Support monitoring of high-cost packages of care and specialist commissioned placements.
• Provide leadership, coaching and professional support to colleagues within the service.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework. Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Detailed Job Description And Main Responsibilities

We will provide a full Job description and Person Specification attached within the supporting documents.

Person specification

Qualifications

Essential criteria

• Registered nurse 1st Level or AHP

Experience

Essential criteria

• Evidence of ongoing Professional development and training
• Degree or Diploma Registered nurse 1st Level
• NMC Registration or AHP registration
• Evidence of related qualification to diploma or degree level
• Post graduate diploma or equivalent level experience

Experience

Desirable criteria

• Experience within the transitions/adult Mental Health Field
• Teaching /assessing qualification to Postgraduate Diploma Level