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A not-for-profit organisation is seeking a Complaints Team Leader to enhance customer satisfaction by supervising a team delivering top-notch service. Ideal candidates will have strong people management and complaint handling experience, along with excellent communication skills. The role offers a hybrid working environment and comprehensive employee benefits.
At the heart of our not-for-profit organisation is a commitment to making the future-saving experience simple and accessible for our members. We champion fairness and simplicity, focusing on service rather than profit. Join us for a rewarding journey where everyone can succeed, supported by our exceptional service and dedicated team. We offer a diverse, flexible, hybrid working environment that encourages everyone to be their best selves.
As a Complaints Team Leader, you will support our executives in delivering high-quality customer service.
Learn more about our employee support on our website.
People's Partnership is an equal opportunities employer committed to fair treatment, dignity, and respect. We welcome applications from all, including those needing reasonable adjustments during the recruitment process. We value our people and strive to create an inclusive environment.
Our people are our strength. We offer an award-winning pension, healthcare, onsite gym, personal trainer access, massages, and subsidised meals. Discover more about our training programs designed to support your career development.