Complaints Handler

Candidate Source; England; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading recruitment agency is looking for a Financial Services Complaints Handler for an initial 3-month contract in Bracknell, with potential for extension. You will work with a global leader, handling service-based complaints. Strong experience in complaint handling and excellent customer service skills are required. This hybrid role allows for 3 days onsite after initial training. Competitive salary of £165 per day offered.

Qualifications

• Previous complaint handling / financial services experience.
• Excellent communication and customer service skills.

Responsibilities

• Work with a global market leader on existing service-based complaints.
• Handle various general complaints effectively.

Skills

Complaint handling

Excellent customer service

Job description

Overview

This is initially a 3-month contracting Financial Services Complaints Handler opportunity and comes with the likely option to extend further. This role will require the initial 4 weeks onsite in Bracknell for training and onboarding with hybrid working of 3 days a week onsite thereafter. The office in Bracknell has great modern facilities and onsite parking.

Responsibilities

• As a Complaints Handler you will: Be working with a global market leader in their sector on an existing project.
• Working on general service-based complaints.

Qualifications

• Previous complaint handling / financial services experience.
• Excellent customer service skills.

Working hours & compensation

Working hours are Monday-Friday, between the hours of 09:00-17:00 (37.5 hours per week). In return, you will receive a salary of 165 per day via an Umbrella company.

Application

If you are interested in this Financial Services role of Complaints Handler, click the apply link online and send an updated copy of your CV today!

About Candidate Source Ltd

Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.