Compassionate Veterinary Patient Care Assistant

CVS Group UK; Whetsted; On-site; GBP 25,789,000 - 34,385,000; Full time

Benefits offered by this job

5 weeks annual leave

Staff discount on veterinary bills

Private healthcare

Employee Assistance Programme

Mental Health First-Aiders

Job summary

CVS Group UK is recruiting a Veterinary Patient Care Assistant for Putlands Veterinary Centre in Paddock Wood. This permanent, full-time role provides 40 hours per week with a 4- or 5-day pattern and occasional Saturdays.

As a PCA you will support our RVNs and Vets with nursing care, animal handling, cleaning, lab work, and front-desk tasks. We seek someone with empathy, excellent communication, and a collaborative, team-focused approach.

Qualifications

• Excellent communication and empathy when dealing with clients and colleagues.
• Experience in animal welfare and handling in a veterinary environment is desirable.
• Ability to manage distressing situations with resilience.
• Willingness to work 40 hours including some Saturdays.
• Strong customer service skills.

Responsibilities

• Nursing care to patients
• Assisting Vets and Nurses in restraining animals for treatment
• Cleaning, walking, and feeding of patients
• Preparation of emergency and operating facilities
• General cleaning and maintenance duties
• Running internal lab samples
• Answering emergency calls
• Covering the receptionist desk, including answering queries, booking appointments and taking payments

Skills

Excellent communication

Customer service

Empathy

Teamwork

Animal welfare

Job description

CVS Group UK is recruiting a Veterinary Patient Care Assistant for Putlands Veterinary Centre in Paddock Wood. This permanent, full-time role provides 40 hours per week with a 4- or 5-day pattern and occasional Saturdays.

As a PCA you will support our RVNs and Vets with nursing care, animal handling, cleaning, lab work, and front-desk tasks. We seek someone with empathy, excellent communication, and a collaborative, team-focused approach.