Compassionate House Manager - Sheltered Housing

Eldon Housing Association; Haywards Heath; On-site; GBP 35,000 - 41,000; Part time

Benefits offered by this job

Paid annual leave

Comprehensive training programme

Company pension

Employee Excellence Referral programme

Free Onsite Parking

Healthcare Cash Back Plan up to £1,300

Employee Recognition Scheme

Job summary

Eldon Housing Association is seeking a caring, organised House Manager for the sheltered scheme at Haywards Heath's Joan Nightingale House. You will be the main point of contact for tenants, delivering day-to-day housing management and practical support to help residents live safely and independently.

This 12-month fixed-term role is 30 hours per week (Mon-Fri, 9am–3pm) with salary £35,113.41 p.a. You will oversee a cleaner, maintain safety, and keep accurate records for welfare and tenancy

Qualifications

• Experience of working in supported housing or a similar environment.
• Caring, tenant-focused approach with sensitivity to queries and concerns.
• Good organisational, communication and record-keeping skills.
• Confidence using Microsoft Word, Excel, email and housing management systems or similar.
• Understanding safeguarding vulnerable adults, risk assessments and equality in service delivery.
• Staff supervision experience, or willingness to develop supervisory skills.
• Health and Safety or First Aid qualification, or willingness to undertake relevant training.

Responsibilities

• Support tenants to live independently, maintain their tenancies and access health, social care and community support where needed.
• Provide sensitive and effective communication with tenants, relatives, colleagues, contractors and partner agencies.
• Coordinate tenant meetings, activities and social opportunities that encourage participation and choice.
• Monitor rent accounts, tenancy matters, repairs, building safety and day-to-day housing management issues in line with procedures.
• Carry out welfare calls, risk assessments, support planning and appropriate record keeping.
• Supervise the part-time Cleaner, including allocating duties, monitoring standards, providing feedback and supporting development.
• Ensure health and safety procedures are followed, including fire safety checks, building inspections and appropriate responses to emergencies.

Skills

Organisational skills

Communication skills

Record-keeping

Microsoft Word

Microsoft Excel

Housing management systems

Safeguarding vulnerable adults

Staff supervision

Health and safety knowledge

Education

Health and Safety qualification

First Aid qualification

Tools

Microsoft Word

Microsoft Excel

Housing management systems

Job description

Eldon Housing Association is seeking a caring, organised House Manager for the sheltered scheme at Haywards Heath's Joan Nightingale House. You will be the main point of contact for tenants, delivering day-to-day housing management and practical support to help residents live safely and independently.

This 12-month fixed-term role is 30 hours per week (Mon-Fri, 9am–3pm) with salary £35,113.41 p.a. You will oversee a cleaner, maintain safety, and keep accurate records for welfare and tenancy