Compassionate Healthcare Support Worker — Ward Team

University Hospitals Dorset NHS Foundation Trust; Bournemouth; On-site; GBP 25,000 - 27,000; Full time

Job summary

University Hospitals Dorset NHS Foundation Trust is hiring a Healthcare Support Worker to join adult inpatient wards. The role is hands-on, supporting patients with personal care, mobility and comfort, and working alongside nurses to deliver safe, compassionate care.

Band 3 progression from Care Certificate; webinars provide overview; interviews in December 2026; full-time and part-time hours; flexible shifts across days, nights, weekends and bank holidays.

Qualifications

• Ability to exchange factual information accurately.
• Good standard of numeracy and literacy.
• Ability to communicate clearly and effectively.

Responsibilities

• supporting patients with personal care such as washing, dressing, eating and mobility
• helping patients to remain as independent as possible
• assisting the nursing team with delegated care tasks
• supporting patients and their families, including during end of life care
• providing enhanced therapeutic observation, such as 1:1 or cohort care where required
• keeping accurate records and sharing important information with the clinical team

Skills

Ability to exchange information

Communication clearly

Numeracy and literacy

Job description

University Hospitals Dorset NHS Foundation Trust is hiring a Healthcare Support Worker to join adult inpatient wards. The role is hands-on, supporting patients with personal care, mobility and comfort, and working alongside nurses to deliver safe, compassionate care.

Band 3 progression from Care Certificate; webinars provide overview; interviews in December 2026; full-time and part-time hours; flexible shifts across days, nights, weekends and bank holidays.