Community Welfare Assistant (South)

CISWO - The Coal Mining Charity; Mansfield; On-site; GBP 27,000 - 33,000; Part time

Job summary

CISWO - The Coal Mining Charity in Mansfield with regional travel is seeking a part-time Community Welfare Assistant (South). The role supports local miners' welfare charities with governance, funding, financial sustainability, and trustee training, reporting to the Development Manager in the South region.

You will engage with local volunteer trustees, deliver training and resources, undertake site visits, and help develop tools that respond to community needs. Some evening work may be required.

Qualifications

• Experience in community development or charity sector.
• Experience supporting or working with volunteers.
• Experience designing and delivering training.
• Excellent planning, organisational and problem-solving skills.
• Strong verbal and written communication, including reports.
• Proficiency in Microsoft Office and data management systems.
• Full UK driving licence and access to a vehicle.
• Teamwork with flexible, creative service delivery.
• GCSE Maths and English (C/4 or above).
• Ability to work some evening hours.

Responsibilities

• Support creation of tools, resources and training content for trustees.
• Develop policies and procedure templates for trustees.
• Deliver training and networking events for trustees.
• Undertake site visits and engage with local charity trustees.
• Coordinate in-person and online training and forums.
• Gather evidence for funding applications and reporting.
• Monitor and report on funding activities and outcomes.
• Support marketing to raise CISWO awareness and services.
• Maintain up-to-date information on miners' welfare charities.
• Use databases for recording, evaluation and impact reporting.

Skills

Community development

Volunteer support

Training design delivery

Planning and organisation

Communication skills

MS Office & data management

Driving licence & vehicle access

Team working & work ethic

GCSE Maths & English

Evening flexibility

Education

GCSE Maths and English

Tools

Microsoft Office

Data management systems

Job description

Job Title: Community Welfare Assistant (South)

Reports To: Development Manager (South)

Location: Mansfield (with regional travel)

Salary: £18,118 pa (£30,197 pro rata)

Job Type: Part-time, Permanent

Hours: Part time, 22.5 hours per week with flexibility to work during the evening when required (working days to be agreed with successful candidate)

As part of the exciting growth of CISWO's Community Welfare Service, we are expanding our dedicated regional support teams working to support and sustain miners' welfare charities across England and Wales.

These newly created roles will play a vital part in helping local miners' welfare charities thrive by providing practical guidance, resources and training to volunteer trustees. Working closely with the Development Manager in each region, the postholders will support charities with governance, funding, financial sustainability and capacity building, ensuring they are well equipped to continue serving their communities.

These roles are people-focused, involving regular engagement with local volunteer trustees, site visits, delivery of training and events, and contributing to the development of tools and resources that respond to the needs of miners' welfare organisations. They offer a unique opportunity to be part of a growing team within the organisation and to make a meaningful impact in former coalfield communities.

Job Purpose

To assist the Development Manager in providing support for local mining charities in the South England region with issues such as charity governance, funding, financial sustainability, and trustee training.

Key Responsibilities

• Support the creation of tools, resources and training content to support miners' welfare trustees manage their charities.
• Support the development of policies and procedure templates to enable charity trustees undertake their role effectively.
• Support the delivery of a range of training and networking events for miners' welfare trustees.
• Undertake site visits to miners' welfare charities across the region, meeting with local charity trustees, highlighting good practice, identifying potential areas for support, and nurturing development opportunities.
• In co-ordination with the Development Manager, deliver in person and online training events and forums to support local trustees to network and engage in learning opportunities.
• Support the gathering of evidence and information for producing internal and external funding applications.
• To undertake monitoring and reporting with regards funding, activity monitoring and evaluation.
• Support with the delivery of marketing activity to raise awareness of the support we offer for miners' welfares, the impact we have, and attend events to raise our profile and help to promote wider CISWO services.
• Take an active role in ensuring CISWO holds up to date information on miners' welfare charities.
• Utilise organisation databases to assist with recording, evaluation and reporting purposes to evidence the impact of our work.
• Attend training, staff meetings and external forums relevant to the role.
• Any other duties as reasonably required to meet the objectives of the organisation.

Skills/Qualifications/Experience

Essential:

• Experience of working in community development, charity sector or related area
• Experience of supporting or working with volunteers
• Experience of designing and delivering training
• Excellent planning, organisational and problem-solving skills.
• Strong verbal and written communication skills, including report writing.
• Proficiency in Microsoft Office and data management systems.
• Full UK driving licence and access to a vehicle.
• Excellent team working skills, with a strong work ethic and flexible and creative approach to service delivery.
• Good standard of education, with GCSE or equivalent (grade C or 4, or above) in Maths and English.
• Ability to work flexibly including some evening working.

Desirable:

• Experience of funding for charitable organisations.
• Knowledge and understanding of former coalfield areas.

This job description reflects the major tasks to be carried out by the jobholder and identifies the level of responsibility at which the jobholder will be required to work.

This job description may be subject to review and/ or amendment at any time to reflect the requirements of the organisation.