Community Technician

Integrated Care System; Norwich; On-site; GBP 25,000 - 30,000; Full time

Job summary

A healthcare provider in Norwich is seeking a Community Technician to provide essential healthcare services in various community settings. The role involves collecting blood samples and conducting health checks while ensuring patient confidentiality. Candidates must have relevant qualifications and experience in care settings. Competitive compensation and supportive work environment are offered.

Qualifications

• Must hold full and valid driving licence and have access to a vehicle.
• Experience of working within a care setting.
• Experience of dealing face to face with members of the public.

Responsibilities

• Collect blood samples in accordance with agreed procedures.
• Take temperature, pulse and blood pressure readings.
• Communicate with patients and carers with tact and empathy.

Skills

Ability to work effectively within a team and independently

Highly motivated

Good observational and reporting skills

Able to provide high standards of care

Basic IT and standard keyboard skills

Education

GCSEs Band 4 or equivalent in English, Maths and Science

Phlebotomy experience training

Tools

Knowledge of SystmOne

Job description

Go back Norfolk Community Health and Care NHS Trust

Community Technician

The closing date is 13 September 2025

To be responsible for carrying out venepuncture, capillary blood sampling, observations and ECGs for patients in their own homes, care homes, the travelling community, community hospitals and/or in clinics. This will provide support in the delivery of the community service to patients within the community.The post holder will also order and restock stores for their team.

Main duties of the job

Collection of blood samples from patients in accordance with agreed procedures.

To ensure samples taken from patients are correctly identified by using the labels provided on the ICE forms, or clearly writing on the label in line with requesting services guidelines as appropriate.

To take temperature, pulse and blood pressure readings in accordance with agreed procedures.

To take electrocardiogram (ECG) readings in accordance with agreed procedures.

To work with all health care professionals, and statutory/non statutory agencies to provide a seamless, integrated service to our service users.

About us

Find out more about working for our organisation here:

https://heyzine.com/flip-book/2565ae62eb.html

Please note, the selection processes at Norfolk Community Health and Care NHS Trust are in place to ensure we recruit candidates with the right values and skills, please be advised that the use of AI in applications are monitored. We remain watchful of candidates who misuse these tools to generate an application that doesn't accurately reflect their skills.

Apply now to join an organisation that has been awarded an Outstanding rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title.

Job responsibilities

Undertake phlebotomy training and apply competency based treatment techniques (i.e. Venepuncture, Near patient testing) following request from qualified practitioner.

Undertake technician training (no interpretation required) to obtain pulse, temperature, blood pressure and ECG readings

To maintain confidentiality and dignity at all times.

Ensure patient held records are completed for each visit, and that SystmOne inputting is completed on a daily basis.

Be responsible for ensuring equipment is used safely, following relevant training, and that it is maintained appropriately.

To contribute to health promotion initiatives.

Demonstrate an awareness and understanding of consent, and gain consent as appropriate following organisational policies.

Will be exposed to bodily fluids, infected material, blood products on a daily basis, therefore must utilise universal precautions and adhere to infection control policies

Demonstrate dexterity and coordination when undertaking treatment of patients where accuracy is important, e.g. venepuncture.

Communicate with patients/carers by exchanging factual information, reassurance, tact and empathy.

Person Specification

Other

• Must hold full and valid driving licence and have access to a vehicle in order to travel to patients, clinics, base and meetings as required

Qualifications

• GCSEs Band 4 or equivalent in English, Maths and Science or equivalent evidence of ability to study and undertake phlebotomy training
• Phlebotomy experience training

Experience

• Experience of dealing face to face with members of the public
• Experience of working within a care setting
• Experience in a Pathology Department

Skills, Abilities and Knowledge

• Ability to work effectively within a team and also independently
• Highly motivated
• Able to provide high standards of care
• Tact, diplomacy, empathy and sensitivity
• Ability to use own initiative
• Good observational and reporting skills
• Able to work flexibly to meet the patient and service needs
• Be able to kneel, bend and stoop, and work in cramped environments
• Have basic IT and standard keyboard skills
• Knowledge of SystmOne
• Aware of issues in community and health care

Personal and People and Development

• Ability to manage stressful situations
• Be a team player
• Responds positively to change

Personal Attributes / Behaviours (linked to the Trust's Behaviour Framework)

• Able to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people
• Able to prioritise

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Norfolk Community Health and Care NHS Trust