Community Team Leader

Retain Healthcare; Salisbury; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Travel paid

40p per mile

Weekly pay

Skills for Care endorsed training

Mental Health First Aiders

Lifestyle card

Blue Light card

DBS rebate

Career progression opportunities

Job summary

Retain Healthcare is seeking a Community Team Leader Homecare in Salisbury. The role focuses on person-centred care planning, risk assessments, and supporting a care team to promote independence, choice and dignity for each customer.

You will lead in-field care delivery, supervise staff, maintain care plans, and coordinate with the Care Coordinator and Branch Manager to ensure outstanding service.

Qualifications

• NVQ Level 3 or equivalent qualification in care.
• 2+ years care experience.
• Full driving licence and access to own car.

Responsibilities

• Work in the field with the Care Coordinator and Branch Manager to ensure high quality care.
• Adhere to policies and behaviours framework to meet organisational standards.
• Plan activities to support customers to meet their outcomes.
• Organise events for social inclusion for customers, families and staff.
• Shadow and train new staff in practical delivery of care.
• Supervise carers and provide feedback to develop skills.
• Maintain Care Plan files and drive continuous improvement.
• Conduct service assessments and ensure Care Plans and Risks are in place.
• Communicate with customers and families; inform next of kin when needed.

Skills

Driving Licence

Car ownership & willingness to travel

Care experience 2+ years

Kind, approachable, caring, passionate

Education

NVQ Level 3

Job description

Title: Community Team Leader Homecare

Location: Salisbury

Salary: from £13.65 per hour, paid trvel time + 40p per mile

The main purpose of therole is to ensure that care services are provided in a way that maximises a person’s independence, choice, and dignity. The individual will achieve this through in-depth and person-centred care planning, care assessments and risk assessments. The Community Team Leader will also provide support to the care team, enabling to understand each customer’s support needs.

JOB REQUIREMENTS

• An individual who is kind, approachable, caring, and passionate
• Driving Licence
• Your own car & willingness to travel
• NVQ Level 3
• 2+ years care experience
• Please note: We do not offer Certificate of Sponsorship for these roles.

DUTIES & RESPONSIBILITIES

• To work in the field and assist the Care Coordinator and Branch Manager. To ensure the quality of care being delivered is to the highest standard expected by Retain Healthcare.
• To have a full understanding of our policies and behaviours framework and ensure that the organisation exceeds these expectations.
• Ensuring customers have activities that support them to meet their outcomes.
• Event planning for customer, families and staff inclusion creating opportunities for social interaction.
• Shadowing and training new staff the practical delivery of care to support to our customer’s.
• Carrying out supervisions and spot checks of carer’s and supporting them to develop their skills through feedback and reflective learning.
• To take responsibility for the organisation and maintenance of Care Plan files in their area. To work with a team member when our standards have not been reached, providing continuous improvement.
• Work in a flexible manner that meets the needs of the service.
• Carry out new service assessments ensuring that an agreed Care Plan and Risk Assessments are in place before the service commences, unless, in emergency cover agreed by the Manager.
• To ensure that every customer has a Support Plan and Risk Assessments that are regularly reviewed and detailed to meet their individual needs.
• To communicate regularly and when required with customer’s and their family; informing next of kin when an incident has occurred if appropriate.
• Contribute towards communicating changes to rotas and customer requirements within the community.
• Ensure that carers adhere to company policies and procedures and ensure the care team are working within them.
• To identify any further training needs of carers information observed or customer’s feedback.
• To ensure that the service operates at an Outstanding rating with the Care Quality Commission and that all organisational objectives are fully met by their team.

• Maintain and always ensure that office records and notes are accurate and up to date, including the correct storing of information and adherence to the Data Protection Act and GDPR legislation.

• Deliver good and effective care and support to all of our customer’s and ensure everyone has a good customer experience.

• To model effective communication and hold regular team meetings.

Benefits

• Get paid for all travel, visits & training
• 40p per mile for travel
• Weekly pay
• All training provided is endorsed by Skills for Care through our training company Retain Skills
• Access to Mental Health First Aiders
• Free Lifestyle card
• Blue Light card
• DBS Rebate Reimbursement
• Potential to progress your career further with employment opportunities and Diplomas.

Retain Healthcare Ltd and Retain Skills (South West) Ltd are an equal opportunities employer, offers of employment will be subject to satisfactory references and DBS Check.