Community Support Worker/Trainee - CAMHS Crisis Team

NHS; York; On-site; GBP 22,000 - 26,000; Full time

Job summary

Join the North Yorkshire and York CAMHS Crisis Team as a Community Support Worker/Trainee, providing essential support to young people facing mental health challenges. This rewarding role involves delivering crisis support, working closely with families, and contributing to service development within a compassionate team. With opportunities for personal growth and development, this position is perfect for caring and motivated individuals wishing to make a positive impact.

Benefits

Ongoing professional development

Clinical supervision

Annual appraisal

Qualifications

• Must hold a Diploma in Health and Social Care Level 2 or equivalent.
• Literacy and Numeracy Level 2 required.
• Experience in mental health care or similar environment preferred.

Responsibilities

• Support young people undergoing mental health crises.
• Document patient records and liaise with partner agencies.
• Provide community support and assistance to qualified staff.

Skills

Effective communication

Time management

Compassionate care

Ability to handle stress

Education

Diploma in Health and Social Care Level 2

Literacy and Numeracy Level 2

Job description

Go back Tees Esk and Wear Valleys NHS Foundation Trust

Community Support Worker/Trainee - CAMHS Crisis Team

The closing date is 04 July 2025

Are you looking for a rewarding progressive career in Children and Young people's Mental Health Services. Then North Yorkshire and York Child and Adolescent Mental Health (CAMHS) Crisis Team are looking for Community Support Worker/Trainees to join the team. We are looking for caring, compassionate, energetic and motivated individuals who are passionate about improving the mental health of our young people. If you would like to make a difference then we would like to hear from you!Our team helps to support the reduction of hospital admissions by providing Crisis assessment and Enhanced crisis support to young people who are experiencing mental health crisis and emotional distress. The service is fast paced so the applicant will be organised and self-motivated. We provide evidence based assessments and interventions for young people. We provide a creative and pro-active approach in engaging young people and their families. The applicant will be calm, consistent approach in challenging clinical situations, be compassionate, creative and flexible in delivering care to young people and their families/carers. The successful applicant will be given the opportunity to influence and contribute to service development, providing a high degree of job satisfaction and personal progression. The candidate will need to be able to travel independently around the locality to met the demands of the service.

Main duties of the job

The candidate will have good communication skills with young people and families. Be ability to dealing with high levels of distress in a calm and professional manner.

Working as a community support worker/Trainee you will support the qualified staff with community/hospital visits, answer the phones to professionals and families offering support and advice with support from the qualified staff. You will deliver enhanced crisis support sessions and supporting the young person through a mental health crisis which is care planned by the qualified staff. You will document on patient electronic records opening referral's, documenting contacts to a good standard. You will liaise with partner agencies and signpost/refer young people to appropriate services where needs are identified, under the direction of senior staff.

The successful candidate must have completed the Diploma in Health and Social Care Level 2 or equivalent. Candidates must also have Literacy and Numeracy level 2 or equivalent and must complete the Trust Healthcare Assistant competencies within their probationary period (first 6 months in role).

The successful candidates who do not have the required qualifications will be expected to enrol on the Healthcare Assistant Framework which will include the acquisition of the level 2 Diploma Health and Social Care, level 2 in Literacy and Numeracy or equivalent and achievement of competencies within 2 years of commencement in post.

About us

The North Yorkshire and York (CAMHS) Crisis Team now provide a 24/7 service to young people and their families and we want to expand our team. If you have a passion and a strong interest in working with children and Young people as a clinical speciality and if you are committed to multidisciplinary worker then we are interested in hearing from you. The successful applicant will be expected to work shifts patterns which cover 24/7 service provision.

Our team covers the largest geographical area in the trust and as such we have 3 bases (Ripon, York and Scarborough). The candidates main base for this post will be in York. However the person will be expected to travel around the locality/bases during their shift to meet the clinical demand because we function as a locality team. This post requires the candidate to have good communication skills, interpersonal skills, good time management and organisation skills.

You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.

Job responsibilities

In exchange you will be well supported, with continuing opportunities for your on-going development. You will be offered a staff induction period where you will be support to build on your knowledge and skills. You will be offered regular management, clinical supervision and an Annual appraisal to support you development.

If you are interested in this post and have any questions then we would encourage you to ring and speak about this prior to applying for the job.

Please refer to the attached job description for further detailed information regarding the role and main responsibilities.

Due to the nature of the role it is essential that applicants are able to travel independently across the locality and have access to a suitable vehicle for business purposes. If necessary, adjustments can be considered in accordance with the Equality Act 2010.

Person Specification

Qualification

• Diploma in Health and Social Care level 2 or equivalent. If applying for trainee post Diploma in Health and Social Care level 2 must be achieved within agreed time
• Care Certificate. If applying for trainee post this must be achieved within 12 weeks of commencement in post
• Key skills in Literacy and Numeracy level 2
• Successful completion of Trust's full HCA Framework within 6-month probationary period. If applying for trainee post successful completion of the Trust's full HCA Framework, including key skills in Literacy and Numeracy level 2, within agreed time

Experience

• Previous experience as a Band 2/3 HCA or equivalent in a care environment. (Trainee post: no essential experience required)
• Previous experience of working with people with mental/social health needs or learning disabilities.

Knowledge

• Person centred care
• Awareness of legal frameworks including Mental Health legislation (within agreed timescale)

Skills

• Effective verbal and written communication skills
• Time management and ability to prioritise effectively

Personal attributes

• Able to work in accordance with the Staff Compact and Trust Values and Behaviours.
• Compassionate in meeting the needs of children and young people and their families and carers.
• Able to work flexibly and co-operatively as part of a team.
• Committed to continual quality and service improvement
• Self awareness and committed to continual personal development.

Other Requirements

• Ability to travel independently in accordance with Trust policies and service need.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Tees Esk and Wear Valleys NHS Foundation Trust

Address

North Yorkshire York and Selby locality wide- CAMHS Crisis Service

North Yorkshire York and Selby locality wide- CAMHS Crisis Service