Community Support Worker - OT focused (Career Grade)

www.findapprenticeship.service.gov.uk - Jobboard; East Midlands; Hybrid; GBP 27,000 - 34,000; Full time

Job summary

A local government council in the East Midlands seeks a Community Support Worker to perform assessments and connect with individuals in need. This role offers a hybrid working model with a focus on promoting independence for adults. Applicants should have experience in social care and a Level 2 qualification in Maths and English. Opportunities for career development within adult social care are available.

Qualifications

• Experience of working with adults in social care.
• Understanding of Occupational Therapy within social care.
• Ability to manage a caseload and work to objectives.

Responsibilities

• Meet with individuals and families to connect and listen.
• Undertake holistic assessments under the Care Act 2014.
• Devise plans for appropriate support.

Skills

Communication skills

Negotiation and persuasion

Conflict management

Education

Level 2 in Maths and English

Job description

Organisation: Leicestershire County Council

Work Location: County Hall, Glenfield, LE3 8RA

Worker Category: Hybrid, office based up to 3 days per week

Working Hours: Various (37 & 18.5 Hours Per Week)

Contract Type: Permanent

Closing Date: 14th August 2025

Salary: Grade 8 - 9 - £27,717 - £33,294 per annum (pro rata for part-time)

Are you looking for a rewarding career where you can make a difference to the lives of adults in Leicestershire? Are you passionate about promoting independence?

About the Role

As a Community Support Worker with OT focus, you will meet with individuals, families and carers to connect and listen and where necessary undertake an holistic assessment under the Care Act 2014. Where there is an eligible need, you will devise a plan for how the person can access the support they require this may be providing suitable aids and adaptations, offering advice, referring to other suitable professionals, or connecting with their local community. You will be supported by other OTs within the team and your team manager to ensure you are working within the frames of reference for Occupational Therapy. Where necessary, you will identify and report potential safeguarding, consider mental capacity, and other high-risk situations where a person’s safety or liberty may be at risk. Your team will have an office base and can work in a hybrid way. You will undertake visits to people in their own homes primarily but on occasions assessment may need to take place in day centre’s, colleges, or at another family/friends home.

We have vacancies in the following teams:

• Reablement Occupational Therapy Team Charnwood and Melton.

Our Team

Reablement Occupational Therapy (Charnwood and Melton) is a team of 6 full time OT’s, 2 part time senior OTs, and a team manager. The team supports people of all ages and provide holistic assessments to enable them to manage their needs and maximise their independence whilst remaining in their own homes. You will need to have skills around assessment, building good professional relationships, be able to work well alone and within a team environment, understand a wide range of conditions and the impact these can have on a person’s current and long-term needs. Understand Mental Capacity, safeguarding, Disabled facilities grants (DFG), and Occupational Therapy within social care. You will also need to demonstrate an ability to manage your own caseload, and complete work in a timely manner.

We are passionate about developing your career in social care.

As a Grade 8 Trainee Community Support Worker you will be in your first CSW role and will be expected to develop experience, knowledge and skills, complete their Learning and Induction Programme and undertake your duties with support and supervision.

As a Grade 9 Community Support Worker you will be expected to have sufficient experience, knowledge and skills to manage your workload under supervision, to deliver a high quality, person centred, accountable statutory social care. This includes demonstrating competency undertaking Care and Support Assessments, Mental Capacity Assessments and making Best Interest decisions.

As a Community Support Worker, there are further opportunities to develop your career in Adult Social Care at Leicestershire County Council, such as the opportunity to apply to undertake a Social Work Apprenticeship, Occupational Therapy Apprenticeship and routes in leadership roles.

Please click here to see the CSW career progression plan.

A DBS enhanced check for a regulated activity is required for this post.

You will require a valid full driving licence or access to a vehicle for this position.

About You

To apply for the CSW post, you must:

• Hold a Level 2 in Maths and English.
• Have relevant experience of working with adults in a social care (and a good understanding of Occupational Therapy within social care) setting and of working with other agencies within a fieldwork environment.
• Understand the need to undertake need and risk assessments and the issues/needs that adults and their families/carers may have.
• Have a good understanding of social care organisations and their roles and responsibilities as part of the wider community and voluntary sector.
• Be a confident communicator who is skilled in negotiation, persuasion, assertiveness, and conflict management, and able to build effective working relationships.
• Be able to recognise the limits of own accountability and responsibility, and to seek appropriate support and advice when required.
• Be able to manage a caseload and work to clear objectives.

We would also expect you to share our commitment to our values and will ask you to evidence when you have demonstrated them as part of the interview process.

Interested in Flexible Working?

We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual’s personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below. This may include requests for term-time working, part-time hours, compressed hours, flexible start and finish times, home/remote working, etc.

Every role within the Council has a defined working style which determines where they can work. The worker category applicable to this post is detailed in the above advert. You can find out more about our worker categories in the Our Working Styles page on our career site.

For more information or an informal discussion, please contact:

Vikki Turner – Team Manager

Telephone: [phone]

Email: [e-mail]

How to Apply

Leicestershire County Council is an inclusive organisation which is on a journey to embed and celebrate equality, diversity, and inclusion at every level. We warmly welcome and encourage applications from people of all backgrounds, as having a diverse workforce with different perspectives and ideas is fundamental to our values and enriches the services, we offer our communities. We particularly welcome applicants from Ethnically Diverse and LGBTQ+ communities and people with disabilities to create a balanced workforce and one that reflects the communities we serve. Applicants with a disability who meet the criteria listed in the ‘About You’ section above will be offered an interview under the Disability Confident Employer Scheme.

To apply for this job, please click ‘Apply Now’. You will need to upload a supporting statement as part of your application which explains how you meet the criteria listed in the ‘About You’ section above. For more information, see the How to Apply section on our career site.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

If you have any technical issues when trying to apply for this post, please contact our Employee Service Centre: https://emss.freshservice.com/support/home

By applying for this post, you agree to our Terms and Conditions.