Community Support Worker (Non-Complex)

New Direction Support; Plymouth; On-site; GBP 17,399; Full time

Benefits offered by this job

Company pension scheme

Free DBS check

Blue Light Card eligibility

New employee bonus scheme

Training and apprenticeship opportunities

Increased holiday entitlement with long service

Job summary

A leading care provider in Plymouth seeks Support Workers to provide high-quality, person-centred support to individuals with additional needs. This full-time role offers a flexible schedule with 24–36 hours per week, and responsibilities include assisting clients in their homes and communities. Ideal candidates will demonstrate patience and strong communication skills. New Direction Support supports staff development and offers various employee benefits, including ongoing training and a positive work culture.

Qualifications

• Must be flexible and able to work weekends.
• A calm and methodical approach to support.
• Experience in a caring role is beneficial.

Responsibilities

• Provide support in individuals’ homes and within the community.
• Follow tailored support plans to help people maintain tenancies.
• Work professionally in a variety of situations.

Skills

Patience

Strong communication skills

Ability to follow support plans

Job description

Pay: £12.63 per hour

Location: Plymouth

Job Type: Full-time, Permanent

Join an award-recognised care provider and make a real difference

Are you looking for a rewarding Support Worker role in Plymouth?

New Direction Support is expanding and we’re looking for Non-Complex Community Support Workers to join our dedicated team. We’re proud to hold Gold Investors in People accreditation, recognising our commitment to staff development, wellbeing, and career progression.

As a Support Worker, you’ll play a vital role in delivering high-quality, person‑centred support to individuals with additional needs—helping them live independently and thrive within their communities.

About the Role

• Provide support in individuals’ homes and within the community
• Follow tailored support plans to help people maintain tenancies, manage bills, and develop life skills
• Work professionally, calmly, and methodically in a variety of situations
• Uphold company policies and procedures at all times

We’re looking for caring, patient, and reliable individuals who are flexible and able to work some weekends.

We offer a range of working patterns to suit different availability:

• 24–36 hours per week (minimum contract)
• Shifts typically run between 08:00–20:00, or 08:00–22:00 with a sleep‑in
• Must be flexible and able to work weekends

Training & Development

You’ll receive full training, including:

• Online mandatory training
• In‑house training delivered by New Direction Support
• Ongoing career development and qualification opportunities, including apprenticeships

What We’re Looking For

• A calm and methodical approach
• Patience, understanding, and strong communication skills
• Ability to follow support plans and company procedures
• Company pension scheme
• Free DBS check
• Blue Light Card eligibility
• New employee bonus scheme
• Refer‑a‑friend bonusCycle to Work scheme
• IT salary sacrifice scheme
• Training and apprenticeship opportunities
• Overtime opportunities
• Career development and qualifications
• Increased holiday entitlement with long service
• Employee Assistance Programme
• Strong team support and a positive working culture