Community Support Worker - Intensive Assertive Team

Cornwall Partnership NHS Foundation Trust; Truro; On-site; GBP 26,000 - 27,000; Full time

Job summary

Cornwall Partnership NHS Foundation Trust in Truro is recruiting a Community Support Worker for the Intensive Assertive Team (Band 3). This permanent, full-time post (37.5 hours) involves working with people who have complex psychosis to deliver targeted care and support in the community.

You will be part of a multidisciplinary team, receive supervision from qualified staff, and travel to various locations across the county.

Qualifications

• NVQ3 in healthcare or equivalent qualification or experience. Must be willing to undertake relevant training
• Training to level 2 in Safeguarding children and young people: roles and competencies for Health Care staff
• Anxiety management
• A basic understanding of current National Guidelines and Mental Health Act/ Mental Health Capacity Act requirements.

Responsibilities

• The post holder will work closely with our qualified staff to deliver specific targeted interventions for people living with complex psychosis
• The post holder will be supervised by a member of qualified staff.
• This is a community-based role that requires frequent travel to various locations throughout the county including areas that may not be accessible by public transportation.

Education

NVQ3 in healthcare or equivalent qualification or experience

Training to level 2 in Safeguarding children and young people: roles and competencies for Health Care staff

Anxiety management

A basic understanding of current National Guidelines and Mental Health Act/ Mental Health Capacity Act requirements

Job description

Community Support Worker - Intensive Assertive Team

Band 3

Main area Community Support Worker Grade Band 3 Contract Permanent Hours Full time - 37.5 hours per week Job ref 201-26-621-A

Site 1 Mid Town Truro Salary £25,760 - £27,476 Per Annum Salary period Yearly Closing 03/09/2026 23:59

Cornwall Partnership NHS Foundation Trust.

We pride ourselves in striving to be an employer of choice.

Strategic Themes

Great Care

• Care based on what matters to people.
• Care provided at home or close to home.
• Improvement through learning, research and innovation.
• Prevention and alternatives to hospital.

Great Organisation

• Buildings that support health and wellbeing.
• Technology enabled care.
• Care teams are supported by responsive corporate services.
• Safe, efficient, effective and productive.

Great People

• A place people love to work and feel valued.
• Living our values with staff (all voices count).
• Attract, grow and develop talent.
• Leaders with compassion, who continuously learn and listen.

Great Partner

• Encourage and enable effective partnerships.
• Joined-up community services.
• Work with others to maximise workforce opportunities.
• Reduce our impact on the environment.

At the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern. In addition, although the role advertised may have a ‘home’ office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.

Job overview

Community Mental Health Services in Cornwall Partnership NHS Foundation Trust have recently received extra investment to enable the development of an Intensive Assertive team to work alongside our CMHT's to provide an assertive model of care for those experiencing complex psychosis

This post is for a Community Support worker who will work with people who have a diagnosis of Psychosis along side other health and social complexities.

This post is for the Mid Locality.

The IAT team currently consist of Clinical leads, RMN's, OT and Social work roles, the team work alongside the local CMHT's

The Support Workers will work under the supervision of the other team members to provide holistic care, treatment and support to those who have traditionally been difficult to engage in Mental Health services. Experience of working with people with enduring mental health disorders, along with the ability to work in partnership with family members and VCSE /third sector services in the community is essential for these roles.

Main duties of the job

The post holder will work closely with our qualified staff to deliver specific targeted interventions for people living with complex psychosis

The post holder will be supervised by a member of qualified staff.

This is a community-based role that requires frequent travel to various locations throughout the county including areas that may not be accessible by public transportation.

Working for our organisation

We’re an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people’s physical and mental health. We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us. As part of the team, you’ll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

We work in people’s homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increase the numbers of people who use out services.

Detailed job description and main responsibilities

To view a detailed job description and person specification including the main responsibilities of this role please see ‘supporting documents’.

Person specification

Education / Qualifications and Relevant Experience

• NVQ3 in healthcare or equivalent qualification or experience. Must be willing to undertake relevant training
• Training to level 2 in Safeguarding children and young people: roles and competencies for Health Care staff
• Anxiety management
• A basic understanding of current National Guidelines and Mental Health Act/ Mental Health Capacity Act requirements.

Knowledge and abilities

• Knowledge of the effects of mental health or learning disability issues on service users.

At Cornwall Partnership NHS Foundation Trust we are proud to prioritise the development of our people. To support this, the following opportunities are available:

• Career conversations and individual development plans for succession planning and talent management
• Protected CPD time for registered staff
• Access to a dedicated central development fund supporting CPD for all staff
• Leadership and Management development programmes
• Coaching and mentoring opportunities
• A full clinical induction programme for operational skills
• Access to a care certificate programme for our band 1-4 clinical staff
• A bespoke and robust preceptorship programme to support newly qualified staff

Being part of a successful NHS Foundation Trust brings a portfolio of rewards and benefits for our staff. These include:

• Suite of health and wellbeing initiatives to support our colleagues physical and mental health
• Free access to individual HARP portfolios to support revalidation for nursing staff
• Free DBS checks where required
• Discounts available from retailers, UK hotels and main attractions
• Salary sacrifice car scheme
• Cycle to work scheme
• The Trust reimburses all application costs for staff eligible to apply for EU settlement status.

Cornwall Partnership NHS Foundation Trust welcomes and values individuals with lived experience of mental or physical ill health joining our workforce. We aspire to have a culture that develops, promotes and supports lived experience roles - throughout the organisation.

If you are successful, you agree to Occupational Health accessing your health records from your current or previous employer to check the status of your inoculations and screening tests. Appointments are subject to full three year satisfactory references therefore please ensure you include correct contact details for your nominated referees including email addresses.

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

The Health Jobs UK website has jobs from numerous employers, within health and care across Cornwall and the Isles of Scilly.

Royal Cornwall Hospitals NHS Trust provides acute medical, surgical and specialist services to a population of around 500,000 which can increase significantly during the busy holiday periods.