Community Support Worker

Seetec; West of England; On-site; GBP 24,000 - 29,000; Full time

Job summary

A community support organization is looking for a Community Support Worker in the West of England. This role involves supporting individuals in the criminal justice system to rehabilitate and reintegrate into society. You will manage a caseload, conduct assessments, and provide guidance to help participants overcome challenges. Ideal candidates will have a relevant degree and experience in related fields, with a focus on communication and empathy. Competitive salary and great benefits offered.

Benefits

25 days annual leave + Bank Holidays + Birthday Day off

2 Volunteer Days

Pension Scheme with 5% contributions

Healthcare Cash Plan

Annual salary review

Refer a Friend scheme

access to retail discounts and volunteer benefits

Qualifications

• Experience in probation, social care, or criminal justice sector preferred.
• Proficient in electronic data management.
• Ability to work with diverse backgrounds.

Responsibilities

• Conduct initial assessments of participants.
• Provide ongoing guidance and support.
• Manage a caseload in community settings.
• Collaborate with mentors and connect participants to resources.
• Ensure all contractual targets are met.

Skills

Communication skills

Case management

Empathy

Motivation techniques

Education

Degree in criminology, psychology, social work, or related field

Job description

We have an exciting opportunity for a Community Support Worker to join our team.

Are you resilient, empathetic, and ready to make a real impact? Whether you're a recent graduate or someone driven by a passion for social change, this is your chance to step into a meaningful role as a Community-Based Support Worker. You will work directly with individuals involved in the criminal justice system, supporting their rehabilitation through guidance, encouragement, and practical help. If you have studied criminology, psychology, social work, or a related field, your knowledge and compassion are exactly what we need. Join a dedicated team committed to building safer communities and brighter futures.

As a support worker, you will manage a caseload of participants in a community environment. Your duties will include conducting initial assessments, providing ongoing guidance, and supporting participants throughout their sentences. Interventions will be delivered one-on-one and through group work to help participants overcome challenges, reintegrate into their communities, and successfully complete their programs.

This initiative aims to establish safe spaces where rehabilitated individuals can engage in positive activities that promote social acceptance, improve health, and develop skills to face daily obstacles.

Our ideal candidate will have experience in probation, social care, or within the criminal justice sector. However, we value confidence and the ability to work with diverse backgrounds and circumstances, coaching and mentoring participants effectively.

This is a rewarding opportunity to make a difference in people's lives.

In return, we offer a competitive salary of £24,650 - £29,000 per annum (dependent on experience) and benefits including:

• 25 days annual leave + Bank Holidays + Birthday Day off (with options to buy additional days)
• 2 Volunteer Days
• Pension Scheme - 5% Employee & 5% Employer contributions
• Healthcare Cash Plan, including 3x salary life assurance
• Annual salary review
• Refer a Friend scheme
• Access to Benefit Hub with retail discounts, cycle to work scheme, and voluntary benefits

Interested? Apply easily by uploading your CV below. For more information, contact our Internal Recruitment Team at 01702 595200.

The Communities and Education Division is part of an employee-owned organization, proud of its community focus and the work across the UK and Ireland. People are at the heart of everything we do.

Location: Bristol

Hours: 37 hours/week

Contract: Permanent

Closing Date: 11 July 2025

Key Responsibilities

• Meet individual and team performance targets in line with contractual requirements.
• Collaborate with peer mentors and connect participants with resources for housing, health, and wellbeing.
• Contribute to a learning environment that fosters skill development and sharing best practices.
• Manage cases effectively, focusing on safeguarding adults and children, and notify concerns appropriately.
• Ensure all contractual targets are met.

Skills and Experience

• IAG Level 3 - desirable
• Experience managing a caseload - desirable
• Proficient in electronic data management and working in target-driven environments
• Excellent communication skills, able to relate to diverse individuals
• Ability to motivate and engage participants