Community Support Worker

Cheswold Park Hospital; Barnsley; On-site; GBP 26,000 - 27,000; Full time

Job summary

South West Yorkshire Partnership NHS Trust invites applications for a Band 3 Support Worker at James Barnes Centre, Kendray Hospital, Barnsley. The role is 37.5 hours per week, permanent, working within the Community Enhancing Recovery Team to move service users from hospital into the community.

You will provide safe, compassionate care, build therapeutic relationships, and work with care coordinators and the MDT to prevent admission and support recovery.

Qualifications

• Must possess GCSE grades 1-9 (or equivalent).
• Level 2 health care qualification or equivalent.
• Care Certificate or willing to achieve within 12 weeks.

Responsibilities

• Provide high standard, safe and compassionate planned care.
• Develop and maintain therapeutic relationships with service users.
• Educate, advise and support service users and carers.
• Contribute to care planning and care reviews.
• Work as part of a multidisciplinary team to deliver care.
• Input into observations and clinical monitoring as required.

Skills

Caring & compassionate

Excellent communication

Teamwork

Education

GCSE 1-9

Level 2 health care qualification

Care Certificate

Apprenticeship level 3 (desirable)

Job description

37.5 hours per week Hi, Im Shani the team manager, and Im really pleased youre looking at this opportunity. The Community Enhancing Recovery Team (CERT) was est in 2023 and offer intensive support to service users within the Enhanced Pathway. The Main focus of the service was to assist people who are in longer term hospital back into the community. The team have now expanded to include people who are being considered for locked rehabilitation, the aim here is to actively increase their support in the community & to avoid admission. Working with the care coordinators, the right candidate will provide additional support for the person.

Job Summary

37.5 hours per week Hi, Im Shani the team manager, and Im really pleased youre looking at this opportunity. The Community Enhancing Recovery Team (CERT) was est in 2023 and offer intensive support to service users within the Enhanced Pathway. The Main focus of the service was to assist people who are in longer term hospital back into the community. The team have now expanded to include people who are being considered for locked rehabilitation, the aim here is to actively increase their support in the community & to avoid admission. Working with the care coordinators, the right candidate will provide additional support for the person. We are looking for a support worker to join the team, If you are a support worker that is passionate about providing care a service user population, that have longer term, complex needs and often find themselves stuck in their journey to recovery. At the time of advertising, this role does meet the minimum requirements set by UK Visas and Immigration to sponsor candidates to work in the UK. We look forward to receiving your application. Main duties of the job The support workers role in the team would be to work with other members of the MDT to create and deliver care. The support worker will be using their skills & knowledge to help prevent admission and implement rehabilitation at home away from locked rehabilitation units. The most important skills necessary are that you are caring & compassionate & have the patience & ability to listen to the person goals & aspirations. You have to want to make a difference to someones life who has complex emotional needs & to work with them in a trauma informed way. The role will require you to create links with local community groups & to work as a collaborative part of the MDT around the person. You will also be required to input into care reviews meetings and you may also be required to in reach to local inpatient units and locked rehabilitation units. All employees of the Trust are strongly encouraged to have their up-to-date flu vaccination to protect staff and patients. We are aware that an increasing number of applicants are using AI technology to generate responses on NHS Job application forms. We strongly discourage this and will conduct a thorough screening process before selecting candidates to progress to the next stage. If you are using AI to enhance your application, please disclose this in your NHS Jobs application form.

About Us

We are a specialist NHS Foundation Trust that provides community, mental health and learning disability services for the people of Barnsley, Calderdale, Kirklees and Wakefield. We also provide low and medium secure services and are the lead for the west Yorkshire secure provider collaborative. Our mission is to help people reach their potential and live well in their communities, we do this by providing high-quality care in the right place at the right time. We employ staff in both clinical and non-clinical services who work hard to make a difference to the lives of service users, families and carers. We encourage and welcome applications from all protected characteristic groups, we value diversity and want our workforce to be reflective of our communities. Being a foundation Trust means were accountable to our members, who can have a say in how were run. Around 14,300 local people (including staff) are members of our Trust. Join us and you will be one of over 4,500 staff committed to supporting and improving the mental, physical and social needs of the thousands of people we meet and help each year. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all colleagues and volunteers to share this commitment. We do reserve the right to close vacancy before the advertised closing date if necessary. Details Date posted 22 September 2026 Pay scheme Agenda for change Band Band 3 Salary £25,760 to £27,476 a year Contract Permanent Working pattern Full-time, Flexible working Reference number C9378-B2378 Job locations James Barnes Centre, Kendray Hospital Doncaster Road Barnsley S Yorkshire S70 3RD United Kingdom

Job Description

Job responsibilities

JOB SUMMARY

The post holder will: Under the supervision/direction of registered health care professionals/associate practitioner, within a delegated framework for agreed tasks, seek support as and when necessary, in the delivery of psychological and physical care to a defined group of people. As part of a healthcare team, provide the highest standards of safe and compassionate planned care to people that maximises their recovery and rehabilitation potential. Develop and maintain meaningful therapeutic relationships with people. Adopt a polite, positive and empathetic approach, communicating effectively and informatively. Demonstrate an understanding of the care and treatment programmes of a designated group of service users to enable you to instruct, advise and guide service users, family and carers. To make the appropriate adjustments within own level of competence and be able to communicate any changes to service users and registered health care professionals. Be required to concentrate for periods of time, depending upon the care intervention/care plan eg, following the observation policy, taking, recording of physical observations etc, and responding to issues of concern appropriately. This may include areas of work requiring physical effort, with regard to risk, health & safety. Exercise a degree of independence, initiative and judgement and consider different approaches when delivering tasks. Assess situations, for eg, following the observation policy, identify and resolve potential problems within own levels of competence. Ensure the care experienced is positive and service user safety is maintained. Treat everyone eg, service users, their relatives, visitors, colleagues etc, with respect, dignity, courtesy and in accordance with the Trusts Values. Feedback their observations to the registered professional / clinical team to contribute to the care planning process. Understand the principles underlying care planning eg, enabling the service user to reach an optimum level of functioning/ independence/recovery. Implement care within well-established policies, procedures, protocols, guidelines and established clinical care plans. Organise a range of activities eg, facilitate meaningful activities. Apply basic knowledge of longer-term health conditions, within the remit of care planning, providing advice, support and feedback to a registered professional. Undertake the physical aspects of care eg, moving and handling of service users. Use items of equipment in delivering care eg, hoists, wheelchairs etc. (as appropriate to the role), ensuring appropriate instruction on their use has been received. Assist in dealing with verbal/physical aggression using de-escalation techniques, this may include the need for restraint and/or seclusion (as appropriate to the role). Support service users with personal care duties (bathing, toileting, dressing, support with meals, assist patients with their appearance), as part of a healthcare team, provide the highest standards of safe and compassionate planned care to people that maximises their recovery and rehabilitation potential. Undertakes a limited range of delegated clinical care duties relevant to the service provided/work area and records patient observations: e.g. taking blood pressure, blood glucose monitoring, pregnancy testing, observing patients for signs of agitation or distress, removal of peripheral cannula urinalysis, removal of catheter. Participate in a flexible rostering arrangement providing 24-hour/7 day care (as appropriate to the role). For full details of the role please see the supporting documents attached.

The Post Holder Will

Under the supervision/direction of registered health care professionals/associate practitioner, within a delegated framework for agreed tasks, seek support as and when necessary, in the delivery of psychological and physical care to a defined group of people. As part of a healthcare team, provide the highest standards of safe and compassionate planned care to people that maximises their recovery and rehabilitation potential. Develop and maintain meaningful therapeutic relationships with people. Adopt a polite, positive and empathetic approach, communicating effectively and informatively. Demonstrate an understanding of the care and treatment programmes of a designated group of service users to enable you to instruct, advise and guide service users, family and carers. To make the appropriate adjustments within own level of competence and be able to communicate any changes to service users and registered health care professionals. Be required to concentrate for periods of time, depending upon the care intervention/care plan eg, following the observation policy, taking, recording of physical observations etc, and responding to issues of concern appropriately. This may include areas of work requiring physical effort, with regard to risk, health & safety. Exercise a degree of independence, initiative and judgement and consider different approaches when delivering tasks. Assess situations, for eg, following the observation policy, identify and resolve potential problems within own levels of competence. Ensure the care experienced is positive and service user safety is maintained. Treat everyone eg, service users, their relatives, visitors, colleagues etc, with respect, dignity, courtesy and in accordance with the Trusts Values. Feedback their observations to the registered professional / clinical team to contribute to the care planning process. Understand the principles underlying care planning eg, enabling the service user to reach an optimum level of functioning/ independence/recovery. Implement care within well-established policies, procedures, protocols, guidelines and established clinical care plans. Organise a range of activities eg, facilitate meaningful activities. Apply basic knowledge of longer-term health conditions, within the remit of care planning, providing advice, support and feedback to a registered professional. Undertake the physical aspects of care eg, moving and handling of service users. Use items of equipment in delivering care eg, hoists, wheelchairs etc. (as appropriate to the role), ensuring appropriate instruction on their use has been received. Assist in dealing with verbal/physical aggression using de-escalation techniques, this may include the need for restraint and/or seclusion (as appropriate to the role). Support service users with personal care duties (bathing, toileting, dressing, support with meals, assist patients with their appearance), as part of a healthcare team, provide the highest standards of safe and compassionate planned care to people that maximises their recovery and rehabilitation potential. Undertakes a limited range of delegated clinical care duties relevant to the service provided/work area and records patient observations: e.g. taking blood pressure, blood glucose monitoring, pregnancy testing, observing patients for signs of agitation or distress, removal of peripheral cannula urinalysis, removal of catheter. Participate in a flexible rostering arrangement providing 24-hour/7 day care (as appropriate to the role). For full details of the role please see the supporting documents attached.

Person Specification

Training

Essential

• Must be willing/able to undertake all appropriate Trust mandatory training requirements, and subsequent refresher training relevant to the area.
• Must be willing/able to undergo job development and training.
• Demonstrate excellent knowledge of service user safety, eg, Prevention & management of violence & aggression, moving and handling, etc.

Personal Attributes

Essential

• Responsive attitude and approach.
• Dress appropriately for the environment.
• A current driving licence and access to a car during the working day is essential (reasonable adjustments will be considered for any applicants who are unable to drive due to a disability).

Qualifications

Essential

• GCSE grades 1-9 (certificate check) OR functional skills level 1 or equivalent ( measured through BKSB).
• Level 2 regulated health care qualification or equivalent qualification (certificate check) OR equivalent work experience (references/previous experience/application form).
• Ability to demonstrate competencies at level 3 (recruitment assessment centre).
• Care Certificate or required to achieve within 12 weeks of commencement (on-job training).

Desirable

• Apprenticeship level 3 or equivalent eg, RQF(regulated Qualification Framework)NVQ level 3 in Health & Social Care or equivalent.
• Experience of the speciality area.
• Willingness to undertake further study.

Experience

Essential

• In providing personal care and related procedures for those with health/social needs.
• In working in a caring environment at a band 2 or equivalent level of competence.
• In dealing with the public.
• In working as an effective team member.
• Of demonstrating own duties.
• Ability to work effectively, professionally and under own initiative or as part of a multidisciplinary team.
• In demonstrating initiative, decision-making and prioritisation skills.
• Evidence of a commitment to user/carer involvement.

Physical Attributes

Essential

• A satisfactory sickness record over previous 2 years (subject to the need to act with fairness and equality of opportunity, particularly where sickness is related to a disability and/or pregnancy).
• Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary).

Special Knowledge/Skills

Essential

• As appropriate to the role:
• Demonstrates excellent customer care skills.
• Enthusiastic, able to work flexibly on a 24hr shift pattern to meet the needs of service users.
• Demonstrates safe decision-making skills commensurate with role.
• Excellent communicator.
• Good IT/keyboard skills.
• Diversity/Cultural understanding.
• Knows responsibilities regarding confidentiality and trust.
• Resilience to pressure and exposure to emotional, distressing or hazardous situations eg, verbal aggression, body fluids, etc.
• Non-judgemental, empathetic manner.
• Demonstrates Trust Values.
• Excellent interpersonal skills.
• Good administration and organisational skills.
• Able to use observation skills to identify potential services user, environmental risks etc. and act appropriately.
• Able to fulfil the requirements of the value-based induction.

Desirable

• Language skills other than English.
• Experience of supervising/inducting others.

Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name South West Yorkshire Partnership NHS Trust Address James Barnes Centre, Kendray Hospital Doncaster Road Barnsley S Yorkshire S70 3RD United Kingdom Employer's website https://www.southwestyorkshire.nhs.uk (Opens in a new tab) Employer details Employer name South West Yorkshire Partnership NHS Trust Address James Barnes Centre, Kendray Hospital Doncaster Road Barnsley S Yorkshire S70 3RD United Kingdom Employer's website https://www.southwestyorkshire.nhs.uk (Opens in a new tab)