Community Support Officer

Warwickshire Fire and Rescue Service are seeking to appoint a number of committed and enthusiastic Community Support Officers to work as part of the Prevention Team in a busy and dynamic work environment.

The role of a Warwickshire Fire and Rescue Community Support Officer is to develop, promote, and deliver our strategic intentions around Prevention activities across Warwickshire. This role is key to the continued reduction in fires and other emergencies across the county. You will need to be well organised and apply good communication skills as well as effectively use a range of software packages.

As a Community Support Officer within the team you will:

• Assist with and deliver all prevention work and safety initiatives.
• Provide expert advice, support and feedback to colleagues and partner agencies on high-risk issues.
• Form part of the delivery team for Warwickshire intervention for Safety awareness and Fire Education (SAFE) and adhere to associated case management protocols.
• Develop and maintain external partnerships and forge links with local community and specific target groups which contribute to mitigating and reducing the risk to local communities.
• Assist in the development of packages and deliver training to partner agencies who undertake risk reduction work on behalf of and in partnership with WFRS.
• Coordinate multi-agency events and assist in their delivery when needed.
• Manage Prevention department assets, marketing and promotional material, and other equipment.
• Support Station-based staff in all aspects of Prevention activities.
• Manage various IT systems within the realm of Prevention.
• Audit and report on partnership and health agenda items as required.
• Support the Prevention department to fulfil its business plan year on year.
• Attend Team Meetings and briefings as required by the Prevention Management Team.
• Work in partnership with other F&R prevention departments; WCC and external agencies to deliver project work in line with organisational needs.
• Assist with the general workload of the Prevention team as necessary to ensure that any deadlines are met and that the standard of service is maintained.
• Undertake any Fire prevention projects or evaluative work as directed by line management.
• Demonstrate and uphold service values in line with the core code of ethics and promote WFRS in a positive manner at all times.
• Assist with the delivery of the Hospital to Home Service when required.
• Understand and adopt the Core Code Of Ethics principles and behaviours.

You will need to:

• Be comfortable talking to people and asking them questions.
• Think logically but also be creative with solutions.
• Work as part of a team with a variety of different people.
• Have a keen eye for detail.
• Be able to work 10:00hrs to 18:00hrs, Monday to Friday.

For further information please see the Job Description and Person Specification below;

Community Prevention Officer

Working for Warwickshire – This is the difference you make

Warwickshire County Council is a place where everyone feels valued, included, safe, supported, and welcome. Our people are at the heart of this vision, could you be one of them!

At Warwickshire County Council we are committed to ensuring Warwickshire’s economy is vibrant and supported by the right jobs, training, skills and infrastructure. Our people vision for Warwickshire County Council is a great place to work where diverse and talented people are enabled to be their best.

Your future matters to us, we provide a generous pension scheme which includes an employer contribution rate of typically around 19 percent per month, to help support your financial security during retirement. The scheme also offers a valuable package of benefits for members and their dependants. To find out more please visit: Warwickshire Pension Fund homepage – Warwickshire Pension Fund

The benefits we offer include agile working, a valuable part of the pay and reward package for employees working in local government, generous annual leave entitlement, plus bank holidays and an additional day at Christmas, and access to Vivup benefits and discounts platform.

Click here to view the benefits at Warwickshire County Council.

Additional Information

Warwickshire County Council is committed to safeguarding and promoting the welfare of children, young people and adults. Please be advised successful applicants will be subject to a range of pre-engagement checks, including a relevant Disclosure and Barring Service check (DBS). In accordance with the DBS code of practice and our own policy, should an individual have a declared criminal offence an individual assessment will be completed. Warwickshire County Council adheres to the Rehabilitation of Offenders Act 1974.

The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required. You must be able to speak and provide advice in accurate spoken English to the public.

To discuss the role please contact Leeanna Essex- leeannaessex@warwickshire.gov.uk

Closing date: 1^st May 2025
Interview date: WC 5^th May 2025

Should you require application forms in an alternative format/language or any adjustments to be made throughout the application process or upon appointment, please contact hrandpayroll@warwickshire.gov.uk and we will make every effort to meet your specific requirements.

Warwickshire County Council is committed to equality of opportunity for all employees and is keen to address areas of under representation in its workforce. Seemore