Community Support Co-ordinator

Motor Neurone Disease (MND) Association; Reading; Remote; GBP 30,000 - 38,000; Full time

Job summary

Le MND Association recherche un Community Support Co-ordinator passionné pour soutenir les bénévoles et les personnes touchées par la maladie de neurones moteurs. Sous la direction d'une équipe, vous intégrerez des services de soutien communautaires et travaillerez en collaboration avec les professionnels de la santé pour améliorer les soins. Avec des responsabilités allant du soutien à la coordination des activités de sensibilisation, ce rôle est idéal pour ceux qui souhaitent faire une réelle différence dans leur communauté.

Benefits

28 jours de congés, augmentant à 33 après 5 ans

Accès aux soins de santé au Royaume-Uni

Accès à des services de conseil confidentiels

Schémas de salaire sacrifice

Opportunités de formation et de développement personnel

Qualifications

• Expérience de gestion ou coordination de bénévoles, de préférence dans un cadre à but non lucratif.
• Connaissance des services de soutien et de soins.
• Capacité à répondre aux besoins de soutien de manière centrée sur la personne.

Responsibilities

• Diriger une équipe de bénévoles en offrant orientation et soutien.
• Construire des relations solides avec les partenaires communautaires et les centres de soins.
• Identifier les lacunes dans les services de soutien et contribuer à leur amélioration.

Skills

Communication

Interpersonal

Presentation

Leadership

Relationship Building

Tools

IT systems and applications

Job description

Join to apply for the Community Support Co-ordinator role at Motor Neurone Disease (MND) Association

4 days ago Be among the first 25 applicants

Join to apply for the Community Support Co-ordinator role at Motor Neurone Disease (MND) Association

Are you passionate about making a difference in local communities? Do you thrive on working with volunteers and supporting people affected by Motor Neurone Disease (MND)? If so, we have an opportunity for you!

As a Community Support Coordinator, you will play a key role in delivering and integrating our Community Support Volunteer service. You’ll work closely with volunteers, health and social care professionals, and local partners to ensure people living with and affected by MND receive high-quality, accessible, and inclusive support.

Key Responsibilities:

As a Community Support Co-ordinator, you will:

• Lead a team of Community Support Volunteers, recruiting, supporting, and developing them to provide a high-quality service.
• Ensure that support is needs-led, inclusive, and enables personal choice and control.
• Offer guidance to volunteers handling complex care and support issues.
• Respond to enquiries and referrals, providing relevant information and signposting to appropriate services.
• Build strong relationships with care centres, networks, and local partners to integrate community support effectively.
• Support and develop volunteer branches and groups, ensuring they meet local needs and follow organisational policies.
• Identify gaps in care and support services and contribute to plans for improvement.
• Promote collaboration between volunteers, professionals, and people affected by MND to enhance service delivery.
• Facilitate learning and networking opportunities for volunteers.
• Support fundraising and awareness activities alongside colleagues.
• Maintain accurate records and contribute to service development.

About You:

In this role as a Community Support Co-ordinator, you will need experience in managing and supporting volunteers and an understanding of care and support services. You will be committed to delivering inclusive and person-centred support.

We’re looking for someone with:

• Experience leading, managing, or coordinating volunteers, ideally in a not-for-profit setting.
• Strong communication, interpersonal, and presentation skills.
• The ability to assess and respond to support needs in a person-centred way.
• Knowledge of care and support services across different sectors.
• Experience working with individuals at risk of harm and their families.
• An understanding of safeguarding and risk management.
• The ability to build and maintain relationships with individuals and partner organisations.
• A commitment to equality, diversity, and inclusive practices.
• The ability to prioritise tasks, plan effectively, and make autonomous decisions.
• Proficiency in using IT systems and applications.
• Flexibility to work outside standard hours when required.
• A full driving licence.

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.

The full job description is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

How to apply:

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Experience of leading, managing and/or coordinating self-managed groups of volunteers, ideally in a not-for-profit setting.
• Skills to identify, assess, and respond to support needs through a person-centred approach.
• Demonstrable understanding and delivery of care and support services in the statutory, private and/or voluntary sectors including value and challenges of volunteering.
• We may close applications early if we receive a high volume, so early submissions are encouraged.
• If you require sponsorship for this role, please clearly indicate this in your application.
• Depending on the role, a DBS check may be required.
• If you need reasonable adjustments during the application or interview process, please contact us for support.
• We are happy to consider alternative application formats for those who find the online form challenging.

This is a home-based role covering the Thames Valley region. If you’re ready to make a meaningful impact as a Community Support Coordinator and work with a supportive team, we’d love to hear from you!

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Contract

Job function

• Job function

  Project Management, Administrative, and Health Care Provider

• Industries

  Non-profit Organizations

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