Community Safety Team Manager - Campus Services - 105941 - Grade 5

University of Birmingham; United Kingdom; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading university in the UK seeks a Community Safety Team Manager to enhance security and welfare for its campus community. The role involves leadership of the safety team, planning prevention strategies, and collaboration with local authorities. Ideal candidates will have experience in community safety and operational management.

Qualifications

• Proven experience within a community safety role.
• Experience in managing projects/services to deadlines.
• Demonstrable experience in working with internal/external partners.

Responsibilities

• Lead the Community Safety team for proactive and reactive responses.
• Plan and coordinate community safety campaigns.
• Provide professional advice on community safety issues.

Skills

Community safety

Project management

Performance management

Leadership

Crime prevention

Job description

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Community Safety Team Manager - Campus Services - 105941 - Grade 5

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Client:

University of Birmingham

Location:

United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

9b9cdacb8cb8

Job Views:

4

Posted:

29.06.2025

Expiry Date:

13.08.2025

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Job Description:

Summary

The goal of the Community Safety Team (CST) is to contribute to the wellbeing and prosperity of our student and staff community by making the University of Birmingham a place where people are listened to and engaged with in relation to security and safety. You will help engender the University as a place where the community can live and work free from the fear and impact of crime and ASB.

As the Community Safety Team Manager you will place prevention at the heart of everything we do.You will lead the Community Safety team to provide both a proactive and reactive response to crime prevention and harm reduction, including the provision of a Community Safety Hub where students and staff can access support services.You will line manager the team to plan and deliver campaigns and engagement activity to reassure students and staff and provide strategies to reduce risk of harm.

Main Duties

• Provide professional advice and expertise on issues affecting community safety, including the fear of crime for students, staff and visitors to the campus, identifying solutions where risks are identified.
• Plan, deliver, coordinate community safety campaigns and activities to reduce the risk of harm.Monitor performance, including finance, and report on progress in accordance with agreed timeframes and targets.
• Lead reactive support services for staff and students who are victims of crime and harm, including a drop-in service at the Community Safety Hub.Work with internal and external stakeholders to provide effective and collaborative support strategies for individuals
• Work closely and cooperatively with security managers to identify areas of risk which impact on safety and community priorities.Produce regular briefings on achievements and progress against goals /action plan.Use CST to provide support and resilience for security operations where required.
• Maintain constructive relationships with the Police and relevant community and voluntary groups, establishing and delivering on community safety priorities.Oversee the work of the University Police Team, linking in with police supervisors to agree working strategies for the team.
• Work closely with the marketing team and external communications to ensure the provision of timely and accurate information and advice on the University website / social media, about community safety activities and services.
• To be a role model for the Community Safety Team providing leadership, coaching and management of the team to deliver a compassionate, professional and reassuring community safety offer.
• To be at the forefront of managing the staff on the operational Community Safety Teams in compliance with HR policy, dealing with such issues as performance, attendance, grievances and behaviour from problem identification through to successful resolution.
• To carry out documented 1-2-1 meetings with Community Safety Officers ensuring that objectives and development needs are met, and actions plans implemented where appropriate
• To manage the training needs of the Community Safety Team so that development needs are correctly identified and that training records are kept up to date.
• Conduct daily intelligence and tasking briefings, with the CST ensuring that they are appraised of relevant information and patrol schedule.
• To ensure the health, safety and welfare of staff within the teams at all times.
• Participate in a culture of continuous improvement and undertake such training and development as may be requested.
• Recruitment, induction and probation of new starters, proactively identifying training needs and liaising with POD and third parties, to source that training where appropriate.
• Conduct and maintain Personal Development Records for the CST Officers.

Required Knowledge, Skills, Qualifications, Experience

• Proven experience within a community safety role such as crime prevention/reduction or HE setting.
• Experience in managing projects/services to deadlines and milestones.
• Demonstrable experience in working successfully with internal and external partners to achieve shared outcomes.
• Willing to develop budget management experience and assist on project development.
• Proven experience in managing performance and leading a team to success.
• A good understanding of crime reduction and community safety issues.
• A good understanding of legislation relating to crime and disorder and anti-social behaviour.
• A working knowledge of local/regional/national policies in relation to community safety.

Dimensions

• Work effectively cross functionally with internal and external customers as well within the department management structure.
• Lead day to day community safety operations of the Community Safety Team with a student first approach

Planning and Organising

• To plan effectively for team operations throughout the shift and to organise resources to deliver high standards of delivery.
• To assist at the planning stage and operational delivery with regard to community safety events and activities ceremonial functions as required
• To engage with special projects as they are identified by the Head of Community Safety and Security or Business Improvement and Resilience Manager

Problem Solving and decision making

• Carry out duties with minimum supervision and make good decisions in response to any community safety issue that may arise.
• Make decisions based on sound judgement and taking into account the National Decision Making Model.
• Effectively resolve problems that arise, reporting or escalating upwards as required and communicating to key stakeholders. Advise and support others as the subject matter expect in areas of community safety operations and crime prevention.

Internal and External relationships

• To maintain and build relationships with University stakeholders and community partnerships.

DBS required

The University is committed to safeguarding and we promote safe recruitment practice, therefore all associated pre-employment checks will be undertaken before any appointment is confirmed.Due to the nature of the work undertaken in this role all successful applicants will be subject to a satisfactory DBS clearance prior to appointment.