Community Safety Operations Manager

Remedy Recruitment Group; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A recruitment agency is seeking an experienced Operational Manager for a 3-6 month interim role to oversee the day-to-day operations of a busy frontline service in Greater London. The successful candidate will lead staff supervision, manage resources, and ensure effective service delivery. Substantial experience in a local authority setting and strong analytical skills are essential. Apply by sending your updated CV.

Qualifications

• Substantial proven experience of managing a team within a local authority/community safety environment.
• Strong skills in partnership working and relationship management.
• Experience in producing statutory and performance reports.

Responsibilities

• Lead and oversee day-to-day operations of the service.
• Supervise staff and manage resources effectively.
• Provide analytical judgement and high-level report writing.

Skills

Team management

Analytical skills

Policy-making

Report writing

Stakeholder engagement

Job description

Overview

We are seeking an experienced Operational Manager for a 3-6 month interim assignment to lead and oversee a busy frontline service. This role will be responsible for ensuring the smooth day-to-day running of operations, including staff supervision, performance monitoring, service delivery, and effective resource management.

Responsibilities

• Lead and oversee day-to-day operations of a busy frontline service, ensuring smooth service delivery.
• Supervise staff, monitor performance, and manage resources effectively.
• Provide analytical judgement, policy making, high-level report writing, and agile decision making.
• Identify opportunities, problems, or obstacles and shape and implement a vision for the future.
• Lead planning and continual improvement of the business area to meet council plan priorities and partnership objectives.
• Build collaborative relationships and engage constructively with key stakeholders.
• Lead and manage external contracts, producing high-level reports detailing progress against work areas.
• Ensure services offer best value, are innovative, and maintain high standards of quality while being responsive to partnership needs and service requirements.
• Demonstrate clear corporate direction aligned with the council’s priority programs to achieve effectiveness, efficiency, and economy in operation.
• Advise senior managers on analysis of service requirements and the provision, review, and monitoring of performance indicators for responsiveness, quality, efficiency, and cost-effectiveness.

Qualifications

• Substantial proven experience of managing a team within a local authority/community safety environment.
• Experience in leading, developing, and motivating teams to achieve key Council and partnership priorities.
• Experience of partnership working and maintaining strong relationships for effective service delivery.
• Ability to build collaborative relationships and work with key stakeholders.
• Experience in planning, delivery, and continual improvement of services to meet performance against council plan priorities and partnership objectives.
• Strong analytical, policy-making, report-writing, and agile decision-making skills.
• Experience in service improvement, innovation, and initiative.
• Ability to identify opportunities and obstacles and act to shape and implement a future vision.
• Experience in high-profile, politically sensitive environments.
• Experience in producing statutory and other performance returns.

If you are interested in this role please send your updated CV in the first instance.