Community Safety Intervention Officer

TN United Kingdom; Birmingham; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Community Safety Intervention Officer to supervise a small team in Birmingham. This full-time role involves conducting street patrols, managing cases, and collaborating with local partners to enhance community safety. With a strong emphasis on prevention and early intervention, you will play a vital role in addressing anti-social behaviour and ensuring compliance with relevant legislation. This is an exciting opportunity for a proactive individual looking to make a positive impact in the community.

Qualifications

• Experience in a similar role or as an Enforcement Officer is required.
• Strong interpersonal skills for building relationships with local partners.

Responsibilities

• Conduct street patrols and community visits to ensure safety.
• Investigate complaints and build evidence packs for court.

Skills

Interpersonal Skills

Case Management

Street Patrols

Complaint Investigation

Team Leadership

Job description

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Community Safety Intervention Officer, Birmingham

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Client:

Location:

Birmingham, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

e3c4414b0314

Job Views:

7

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

Your new company

Birmingham City Council is looking to onboard a Community Safety Intervention Officer to supervise a small team of Intervention Officers in the city centre, particularly around the New Street area, on a full-time, temporary ongoing basis for a minimum of 3 months, with strong possibilities for extensions.

Your new role

The role within the Birmingham City Council Community Safety Team involves delivering a reliable, customer-focused service. This is a full-time role, 35 hours a week, operating Monday to Friday. There is an expectation to cover one Saturday every two weeks, in which case you would have the following Monday off.

Key duties include conducting street patrols, community visits, and attending partnership meetings to build relationships with local partners. The role requires using prevention, early intervention, education, and enforcement approaches in line with relevant legislation and council policies. Responsibilities include investigating complaints, building evidence packs, and attending court when necessary. The officer will manage cases, maintain accurate records, and respond to complaints within set timescales. They will lead partnership action plans to address complex anti-social behaviour (ASB) issues and present reports on performance. The role involves engaging with residents, providing advice, and ensuring compliance with safeguarding policies. Officers will work collaboratively with partners to resolve ASB issues, participate in multi-agency forums, and act as the lead agency when required. Compliance with GDPR, Human Rights Act, and Equalities Act is essential. The officer will also ensure health and safety standards are met and that information systems are updated to support performance monitoring. Regular communication with residents and partners is crucial to promote community safety and build community capacity.

What you'll need to succeed

To succeed as a Community Safety Officer with Birmingham City Council, you will need previous experience in a similar role or in an Enforcement Officer position. Previous team leader experience would be valued, as you will be supervising a small team. You'll need strong interpersonal skills to build relationships with local partners and residents. You must be adept at conducting street patrols, community visits, and attending partnership meetings. A thorough understanding of prevention, early intervention, education, and enforcement approaches is essential, along with knowledge of relevant legislation and council policies. You will need to manage cases, investigate complaints, build evidence packs, and attend court when necessary. Effective communication, compliance with safeguarding policies, and the ability to work collaboratively with partners to resolve anti-social behaviour issues are crucial. Additionally, maintaining accurate records and ensuring health and safety standards are met will be key to your success.

What you'll get in return

This is a 3-month temporary ongoing assignment with strong possibilities of extensions. It is a full-time, 35-hour per week position, offering a pay rate of £ per hour.