Administrator/Receptionist

Blackpool Teaching Hospitals NHS Foundation Trust; Lancaster; On-site; GBP 18,000 - 23,000; Part time

Job summary

Blackpool Teaching Hospitals NHS Foundation Trust in Lancaster and Morecambe is recruiting for a part-time receptionist to join the North team. The post holder will meet and greet patients, book appointments on the Blithe/Lilie system, handle telephone bookings, and support the day-to-day running of the reception under the Administration Team Leader.

The role involves checking clinic registration forms, contacting patients, and assisting with managing negative results.

Qualifications

• Experience in a reception role or customer service is preferred.
• Eligibility to work in the UK is required.

Responsibilities

• Meet and greet patients
• Book patients onto Blithe/Lilie system
• Book appointments via telephone
• Assist in day-to-day running of the reception
• Check clinic registration forms for accuracy
• Assist with management of negative results

Skills

Patient greeting

Phone bookings

Data entry

Reception duties

Tools

Blithe/Lilie system

Job description

We are recruiting to a part time reception posts with in the North team based in Lancaster and Morecombe

The post holder will work as a member of the Reception Team, meeting and greeting patients, booking patients onto Blithe/Lilie system in preparation for their appointment, booking appointments via the telephone line, assisting in the day to day running of the reception to maintain an effective and efficient office system. The post holder will be under the direction and management of the Administration Team Leader. Please see Job Description

Please note this role will not be eligible for sponsorship as it doesn't meet the minimum salary requirements for a skilled worker visa, therefore you must have appropriate right to work in the UK or your application will not be progressed to the next stage of Recruitment.

Face to face and telephone contact with members of the public will be undertaken and the checking of clinic registration forms to ensure they have been completed correctly. Such information will include patient date of birth, address, GP and telephone numbers. The post holder will also assist in the management of negative results. Please see Job Description

Blackpool Teaching Hospitals NHS Foundation Trust is ideally situated just a forty five minute drive from Manchester. The Trust provides services to the 440,000 residents of Blackpool, Fylde & Wyre and North Lancashire.

As one of the United Kingdom’s largest coastal resort, Blackpool has plenty to offer its residents – it’s not just a good place to work; it’s a great place to live. In addition to its bustling centre and historic seafront, the town is world famous for its many attractions, including the famous Blackpool Tower. Blackpool also offers a number of scenic cycling routes round our local parks and across the surrounding countryside, as well as boasting panoramic views of the coast on its picturesque Promenade. Further afield, Blackpool also benefits from less than three-hour connections via rail to Edinburgh in the north and London in the south.

For further details / informal visits contact: Name: Sharron Watts Job title: Senior Administrator Email address: [e-mail] Telephone number: 0300 1234 154

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