COMMUNITY PARTNERSHIPS MANAGER
Head Office – Didsbury
£33,650
Full Time, Permanent
Reporting to the Community Investment Manager, the Community and Partnerships Manager will develop a comprehensive community investment service offer for customers, focusing on partnership working, resource targeting, and evidence-led initiatives with measurable outcomes.
The role involves working with customers across the Customer Services Directorate, including Independence and Wellbeing and Neighbourhoods, ensuring consistency with strategic aims and principles of the Community Investment model.
What you’ll be doing
- Developing the core Community Investment offer, identifying partnerships, initiatives, and projects to increase opportunities, promote awareness, and address community needs.
- Contract-managing commissioned work with local organizations and small contracts for program delivery via agencies like Athena and DWP.
- Collaborating with trusted partners to identify, monitor, and evaluate projects, ensuring contributions are proportional to stock and customer impact.
- Negotiating and managing social value contributions from contractors, ensuring alignment with contracts and maximizing benefits for communities.
- Identifying funding opportunities, preparing applications, and securing investments to support projects.
- Using data and evidence to ensure initiatives are data-driven, outcomes are defined, and community needs are evidenced.
- Evaluating the effectiveness of partnerships and projects to inform future decisions and ensure cost-effectiveness and positive outcomes.
- Monitoring Service Level Agreements and holding partners accountable for delivery.
- Managing budgets associated with community support initiatives.
What you’ll need
- Experience in developing partnerships to address social issues such as poverty, welfare, fuel, food, employment, digital inclusion, community cohesion, youth, capacity building, and environment.
- Ability to build relationships with partner agencies and develop networking opportunities.
- Experience in contract and project management, including monitoring Service Level Agreements and project plans.
- Knowledge of local, regional, and national issues affecting community wellbeing.
- A solution-focused attitude with coaching skills to promote independence.
- Knowledge of community development and wealth building strategies.
- Ability to analyze data and business intelligence for informed decision-making.
- Commitment to safeguarding and promoting welfare, with a basic DBS check required.
What we need from you
- Attending training sessions, virtual and e-learning activities as part of your role.
- Delivering excellent customer service.
- Strong interpersonal skills for stakeholder engagement.
- Commitment to coaching and relationship management.
- Respectful, trustworthy, and non-judgemental approach.
- Highly organized with good planning and prioritization skills.
- Ability to work independently and as part of a team, including outside normal hours when needed.
- Accountability for decisions made.
What we give you in return for your hard work and commitment
- Pension scheme with up to 10% contributions.
- Healthcare benefits with optional enhancements.
- Discounts through The Market Place, including retail, dining, and gym memberships.
- Starting annual leave of 26 days, increasing to 30 days plus Bank Holidays.
- Monthly lottery draws and savings schemes.
- Incentive schemes like Sharing Greatness.
- Transport support including season ticket loans.
At Great Places, we prioritize colleague wellbeing to enable excellent service delivery. All benefits can be utilized both inside and outside of work.