Community Outreach Housing Adviser

Kineara; London; Hybrid; GBP 60,000 - 80,000; Part time

Job summary

Kineara is seeking a compassionate Housing Advice Practitioner to deliver tailored housing support to individuals and families in London. The role includes advocacy, workshops, and partnerships with community organizations to improve clients' housing situations and awareness of tenancy rights.

Qualifications

• Experienced support worker with housing advice skills.
• Motivated and compassionate to support clients effectively.
• Ability to conduct workshops and housing surgeries.

Responsibilities

• Provide tailored housing advice mainly through remote support.
• Conduct housing surgeries and follow-up casework.
• Run workshops to empower clients on tenancy rights.

Skills

Communication

Advocacy

Coordination

Empathy

Problem Solving

Job description

Salary: £15 per hour
Contract and term: Self-employed 12-month contract, with a 3-month probation
Hours: 35 hours per week, Mon – Friday
Location: Flexible, with time split between our offices in Whitechapel and Southwark, local community, and working from home
Start date: TBC
Deadline: 19th January 2025

The Housing Advice Practitioner will provide tailored advice and guidance mainly through remote online or phone support, as well as in-person housing advice at a weekly housing advice surgery in the community. The role will include advocacy, coordination with legal services, workshops, and ensuring sustained support for families.

This new Information and Advice Support Service is established to a) provide a light-touch, swift response service for less complex housing issues; and b) develop mechanisms for the early identification of emerging housing problems.

About the role

We are looking for an experienced, motivated, and compassionate support worker to deliver housing advice and practical support to individuals and families. This role involves responding to enquiries, conducting housing surgeries, and running workshops to empower clients with the knowledge and skills to address their housing-related issues. The successful candidate will work with clients to identify their needs and offer tailored solutions to help them achieve sustainable housing outcomes. In this role, you will work in partnership with community organisations and the council to coordinate support for each client to address their housing issues. The objective of the programme is to provide advice and support to clients with housing problems and to improve wellbeing and awareness of tenancy rights and housing policies.

Salary: £16 per hour
Contract and term: Self-employed 12-month contract, with a 3-month probation
Hours: 35 hours per week, Mon – Friday
Location: Flexible, with time split between our offices in Whitechapel and Southwark, local community, and working from home
Start date: TBC
Deadline: 19th January 2025

The School Housing Advice Support Project builds on a successful pilot and aims to provide tailored housing advice and support to families, particularly those in temporary accommodation (TA). The project will launch at one primary school in January 2025 and expand to three additional schools from February 2025.

This initiative offers practical housing advice, casework, workshops, and legal support through a partnership between Kineara and Southwark Law Centre. It addresses challenges such as poor housing conditions, legal proceedings, and impacts on families’ health and wellbeing.

About the role

We are seeking an experienced, motivated, and compassionate support worker to deliver housing advice and support to parents from four primary schools in Southwark. This involves conducting housing surgeries, providing follow-up casework, and running workshops to empower clients. The role will be based mainly in Southwark, working with schools, community organisations, and the council to support clients in avoiding eviction, sustaining tenancies, addressing property suitability, mediating with landlords, and providing advice on onward housing options. The aims are to prevent evictions, sustain tenancies, improve wellbeing, and increase awareness of tenancy rights and housing policies.