Community Mental Health Support Worker

PAN TRADE; Macclesfield; On-site; GBP 24,000 - 27,000; Full time

Job summary

A community health service provider in Macclesfield is looking for a motivated Clinical Support Worker to provide high-quality care to older adults with mental health challenges. This role involves working within a collaborative team to deliver personalized treatment plans and support. Ideal candidates should have NVQ Level 3 and experience in mental health, along with a commitment to improving community wellbeing.

Qualifications

• Experience of mental health difficulties, either lived experience or as a carer.
• Desirable: Experience of working within a community care setting.

Responsibilities

• Deliver care and support for service users in the community mental health setting.
• Provide therapeutic interventions under the guidance of a registered mental health practitioner.
• Liaise with necessary agencies for the service user's wellbeing.

Skills

Basic risk and mental health assessment

Record keeping

Basic clinical skills: Venepuncture, ECG Recording

Delivery of brief interventions for healthy lifestyle promotion

Education

NVQ Level 3 or equivalent knowledge

Job description

Overview

Are you passionate about making a difference to the lives of older adults? We are looking for an enthusiastic and motivated Clinical Support Worker to join our dynamic Community Mental Health Team. In this role, you'll provide high quality, compassionate care to older adults with both dementia and functional mental health conditions. You'll work collaboratively with a well established team to deliver personalised treatment plans and provide support to patients and carers as they navigate complex mental health challenges. The role may also involve occasional working with working age adults to support the wider goals of the service. This is a rewarding and fulfilling position, perfect for a dedicated person wishing to develop skills and advance their career while making a significant difference in the community. We would welcome informal discussions about the role should you wish to contact us.

Main duties

• Clinical Support Workers are responsible for the delivery of care and support for service users within the community mental health setting and reporting on the service users wellbeing under the guidance of a registered mental health practitioner.
• You will also be responsible for the delivery of a range of therapeutic interventions and other aspects of the service user's care plan under the guidance of a registered mental health practitioner.
• You will liaise with all agencies necessary to the health and wellbeing of the service user and their carers.

About Us

Cheshire and Wirral Partnership (CWP) provides health and care services for a population of over one million people, including mental health, learning disability, community physical health and all-age disability care, as well as the provision of three GP surgeries in Cheshire. We employ around 4,500 staff across 73 sites and have services across Wirral and Cheshire, as well as Trafford, Warrington, Bolton, Halton, Liverpool and Stockport. Our aim is to help improve the lives of everyone in our communities, adopting a compassionate, person-centred approach to everything we do. We are rated as Outstanding for Caring by the Care Quality Commission, with a Good rating overall.

As a Disability Confident Employer, Rainbow Badge Scheme member, Veteran Aware organisation and proud holder of the Armed Forces Covenant Employer Recognition Scheme Gold Award, CWP is committed to making our recruitment practices as inclusive as possible and developing a culture that values differences, and welcome applications from people who have direct experience of accessing our services.

All new starters will commence in post on one fixed start date each month, in line with our Prepare to Care (P2C) induction programme date. P2C offers up to 3 weeks training to support you to meet the induction / initial training requirements of the role.

Whether you are just starting out in your career or looking to use your existing skills and experience in a new role, you'll find something to suit you at CWP.

Job Details

Details

• Date posted: 09 October 2025
• Pay scheme: Agenda for change
• Band: Band 3
• Salary: £24,937 to £26,598 a year per annum
• Contract: Permanent
• Working pattern: Full-time
• Reference number: 373-SMH2498
• Job locations: Jocelyn Solly Resource Centre, Victoria Road, Macclesfield, SK10 3JE

Job Description & Responsibilities

Job responsibilities

• Please download a copy of the job description (see documents to download section below) for full details of the main responsibilities for this role.
• At CWP, our recruitment selection processes are based on both competence (see person specification for details) and values.
• CWP recruits people that can demonstrate the Trusts Values in their everyday life and we use a values-based approach in our interviews, which explores not only what you do but how and why you do it.
• Before applying, review the Trusts Values and think about how these align with your own personal values. The supporting information section in your application should reflect your understanding of the Trusts Values and associated behaviours and you should provide examples from your work experience and/or personal life which demonstrate these values through your behaviours.
• An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page. Further help and support for completing your application can be accessed via our website. If you need any further guidance to help you complete your application, contact our recruitment team via email or by calling 01244 393100.
• If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the essential criteria described in the person specification for an available position, please answer YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme?
• Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.
• The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers.
• Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £16 per year applies.
• New entrants to the NHS will commence on the minimum of the scale stated above.
• Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.
• Good luck with your application. We hope to welcome you to Team CWP very soon!

Person Specification

Qualifications

• NVQ Level 3 or equivalent knowledge and experience

Knowledge & Expertise

• Basic risk and mental health assessment
• Record keeping

Desirable

• Basic clinical skills: Venepuncture, ECG Recording, Clinical Observations
• Delivery of brief interventions for healthy lifestyle promotion: Smoking cessation, Alcohol reduction, Healthy eating, Activity and exercise

Experience

• Essential: Experience of mental health difficulties - either lived experience or as a lay or professional carer.

• Desirable: Experience of working within a community care setting
• Experience of working with small groups

Disclosures

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name: Cheshire and Wirral Partnership NHS Foundation Trust

Address: Jocelyn Solly Resource Centre, Victoria Road, Macclesfield, SK10 3JE

Employer's website: https://www.cwp.nhs.uk/about-us/working-for-us/