Community Mental Health Nurse/Case Manager

Herefordshire and Worcestershire Health and Care NHS Trust; Hereford; On-site; GBP 60,000 - 80,000; Part time

Job summary

A healthcare trust in the UK is seeking a Community Mental Health Nurse/Case Manager for their Early Intervention in Psychosis Service. This part-time role (22.5 hours per week) involves providing high-quality interventions for individuals experiencing first episode psychosis. Candidates must be registered nurses with relevant qualifications and a focus on recovery. The position offers flexible working options and a supportive work environment.

Benefits

27 days leave plus bank holidays

Generous NHS pension and enhanced pay for unsocial hours

Flexible working opportunities

Health and wellbeing opportunities

Qualifications

• Registered Mental Nurse or equivalent qualification.
• Evidence of continuing professional development.
• Training in Behavioural Family Therapy (or willingness to undertake this training).

Responsibilities

• Maintain high standards of clinical care throughout the service.
• Coordinate care for complex patients and manage workloads of clinical staff.
• Conduct timely assessments and care plans, upholding patients’ rights.

Skills

Ability to lead and motivate others

Communication and liaison skills

Strong clinical/practical abilities

Ability to prioritize workload

Creative flexible approaches to risk management

Education

Registered Mental Nurse

Postgraduate degree related to professional practice in mental health

Tools

Databases for performance management

Job description

Overview

Go back Herefordshire and Worcestershire Health and Care NHS Trust

Position

Community Mental Health Nurse/Case Manager - Early Intervention in Psychosis Service, Herefordshire

The closing date is 27 October 2025

Community psychiatric nurse

Are you looking for a new challenge? We have an exciting opportunity for a highly motivated community mental health nurse to join our Herefordshire Early Intervention Team, providing high-quality service interventions for people with First Episode Psychosis (FEP), ARMS, and with Children and Young People (14-18) experiencing their first episode of psychosis or at risk of developing psychosis.

As a valued member of our community multi-disciplinary team, you must have a positive attitude toward innovation and change and a flexible approach. This is a part-time post, 22.5 hours per week, over 3 days.

For further information please contact: Sarah Lewis, [e-mail], 01432 220100

Main duties of the job

• Maintain high standards of clinical care throughout the service, ensuring that the values and principles of recovery are integral to the care and support provided.
• Care coordination for complex patients, working with families, carers, agencies and other services to coordinate quality care provision and evidence-based interventions.
• Timely and defensible assessments, care plans and outcome measures to be completed. Ensure that the requirements of the Mental Health Act are met and that patients’ rights under the Act are upheld.
• Manage inspections and audit of the team, if required.
• Manage/respond to complaints/ compliments regarding the team.
• Participate in and lead on clinical supervision for others within the team.

About us

At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire. Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.

We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.

What we offer

• 27 days leave plus bank holidays, increasing up to 33 days with long service
• Generous NHS pension and enhanced pay when you work unsocial hours
• Flexible and agile working opportunities
• Great maternity, paternity, and adoption support
• Wide range of supportive staff networks
• Health and wellbeing opportunities

If you would like to know more, please visit our website. We encourage you to read the attached applicant guidance notes.

Sharing your data - As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trust’s understanding of where you gained interest in working for the Trust.

Job responsibilities

Operational

• Use databases as required for performance management. Participate in data collection and oversight for audit/performance monitoring purposes. Provide statistical information if required.
• Ensure consistent safe and timely service delivery including processing and allocation of referrals, access to assessment and day-to-day coordination and management of activity.
• Manage workloads of clinical staff within the service and plan additional groups/activities run by staff within the service for patients and families.
• Ensure timely allocation of referrals for assessment, care coordination and treatment.
• Deputise for Team Manager at Trust meetings and represent Trust on multi-agency forums.
• Ensure standards of record keeping and care planning are met across the service. Where necessary, manage performance and quality in relation to the work of the team in the form of audit.
• Lead for the team in Trust change processes.
• Engage with NHSE and with local and national audits.
• Operational and clinical management of the service including coordination and completion of staff appraisals, line management, sickness absence, performance, capability, and disciplinary management of staff.
• Recruitment, selection, and coordination of induction of new staff.
• Management of physical and financial resources - liaising with management and acting as authorising signatory of day-to-day spending including mileage for the team.

Communication and Liaison

• Act as a role model for all Trust staff, representing the Early Intervention Service and the Trust in various settings and forums. Facilitate open communication amongst staff within the team as well as with other Teams and Services to promote multidisciplinary approaches to care and integrated team working.
• Liaise closely with peers in other teams to facilitate seamless care between teams for service users and families, developing strong and supportive working relationships.
• Lead investigations of serious incidents and complaints for the Trust. Make decisions around safety of service users and staff. Demonstrate self-awareness and good time management.
• Share/delegate tasks and responsibilities where appropriate. Utilise all available resources efficiently. Plan work of others in the team to ensure appropriate cover and performance targets are met.

Education and Development

• Ensure a good quality learning environment for the team. Act as a mentor/assessor for learners and plan/deliver internal training and development where appropriate.
• Maintain developments in mental health including research and evidence-based practice. Keep up to date with professional issues and developments in mental health.
• For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Person Specification

Qualifications

• Registered Mental Nurse or
• HPC Registered Occupational Therapist or Recognised social work qualification
• Evidence of continuing professional development
• Training in Behavioural Family Therapy (or willingness to undertake this training)
• I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.
• Postgraduate degree related to professional practice in mental health
• AMHP
• Training in psychological interventions (e.g. CBT, DBT)

Skills & Abilities

• Ability to challenge poor behaviour
• A positive attitude and able to act on feedback
• Ability to praise and be supportive to others
• Ability to communicate clearly and effectively in English in both verbal and written formats
• Communication and liaison skills
• Ability to prioritise workload of self and staff
• Creative flexible approaches to risk management
• Strong clinical/practical abilities
• Ability to lead and motivate others
• Presentational skills

Experience

• Experience of working with families / BFT
• Experience in adult community mental health care
• Experience of undertaking regular multi-disciplinary assessments in the community
• Experience of caseload management
• Experience of working with young people with psychosis
• Recruitment and Selection
• Service monitoring/evaluation
• Experience of working within an early intervention service

Knowledge

• Understanding of Recovery Philosophy
• Excellent knowledge of the Early Intervention in Psychosis model
• Understanding of vulnerable adults and safeguarding processes
• Appreciation of performance management/quality issues
• Computer literate; sound working knowledge of current systems
• Delivery of staff training
• Knowledge and experience of personalisation agenda

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and, as such, it will be necessary to submit to the Disclosure and Barring Service (formerly CRB) checks for any prior convictions.

Herefordshire and Worcestershire Health and Care NHS Trust