Community Matron / Clinical Case Manager

Gloucestershire Health and Care; Gloucester; On-site; GBP 49,000 - 57,000; Part time

Job summary

Gloucestershire Health and Care NHS Foundation Trust is recruiting a Community Matron / Clinical Case Manager (Band 7) on a part-time basis (28.75 hours per week) based in Gloucester, with countywide responsibilities.

The post involves autonomous clinical practice, triage, holistic home assessments, and coordinating complex care across services. Requires RN/AHP registration and post‑graduate experience in long-term conditions; apply to join a dedicated team.

Qualifications

• Level one Registered General Nurse or Allied Health Care Professional.
• Postgraduate specialist training or masters level equivalent.
• Current and valid registration with the relevant professional body.
• Experience in managing complex long-term conditions and frailty.
• Independent Non-Medical Prescribing.

Responsibilities

• Triage patients to determine eligibility for the service.
• Holistic in-home assessment of clinical, physical, psychosocial and spiritual needs.
• Risk assessment to determine safest care setting and appropriate referrals.
• Medication assessment, review and safety in collaboration with prescribers.
• Case management planning and implementation to maximise independence.
• Maintain timely communication with patients, carers and services; participate in MDT meetings.

Skills

Nursing

Clinical assessment

Case management

Education

Registered General Nurse

Allied Health Professional

Postgraduate qualification / masters

Tools

Independent Non-Medical Prescribing

Job description

Community Matron / Clinical Case Manager

Band 7

Main area Community Grade Band 7 Contract Permanent Hours Part time - 28.75 hours per week Job ref 327-26-876

Site Countywide Town Gloucester Salary £49,387 - £56,515 per annum pro rata Salary period Yearly Closing 11/11/2026 23:59

We love what we do and we think you will, too!

At Gloucestershire Health and Care NHS Foundation Trust (GHC), we provide joined-up mental health, physical health and learning disability services to people of all ages across Gloucestershire. We run community hospitals and provide care and support in people's own homes and in a range of other locations across the county .

We are on a mission to enable people to live the best life they can and we have a vision to work together to provide outstanding care . We put people at the heart of our services, focusing on personalised care by asking 'what matters to you'.

We're passionate about making sure that everyone can contribute to achieving our mission and we are continually working to support healthy and happy high-quality team s in all areas of the Trust .

Our application process aims to understand each candidates knowledge, skills and experience. We have found that candidates that use AI to generate their answers can lack specificity and fail to address key criteria outlined in the job description.

It is really important to personalise your application to convey your individual skills, knowledge, and experiences effectively and for us to understand why you are applying for this role with GHC. We discourage over reliance on AI-generated applications as it will lessen your chances of success in securing an interview with us .

Job overview

This post is part time 28.75 hours per week.

The Complex Care at Home Matron/Clinical Case Manager assumes the role of an autonomous Clinical Practitioner, responsible for overseeing the care of their assigned patients. This entails triaging, planning, managing, and coordinating intricate care and treatment requirements within the confines of patients’ homes.

Complex Care at Home is an established and innovative complex case management service that currently serves Gloucester, Cheltenham, and the Forest of Dean localities, with an aim to roll out across countywide.

The service collaborates closely with acute settings, community teams,

social services and primary care to identify and support patients who

would benefit from a case management approach.

Through a collaborative approach, the team works with patients

families, and carers, employing a coaching methodology to facilitate

problem-solving and empower self-management.

Each patient is assigned to the Complex Care at Home Team for a

Main duties of the job

• · Triage Process: Ensure patients meet the criteria for the service.
• · Holistic Assessment: Within a patient’s home environment, employs advanced and specialised skills to conduct a comprehensive assessment of their clinical, physical, psychosocial, and spiritual needs.
• · Risk Assessment: Evaluates patients’ safety needs to determine the most appropriate care setting. This involves providing specialist advice and, if necessary, signposting or referring to other healthcare providers.
• · Medication Assessment and Review: Assess and review medication for therapeutic effectiveness, prescribing, and/or de-prescribing in accordance with evidence-based practice, national and local protocols, and within the scope of practice and legislative framework. Collaborate with other prescribers (GPs, pharmacists, consultants, and specialists) to ensure continuity and safe prescribing practices.
• · Case Management: Identify, prioritise, and implement case management plans to achieve health gains and maximise patient independence. Assesses care plans, develops, implements and evaluates specialised programmes of care/ care packages.
• · Maintain effective and timely communication with patients, carers, and all relevant services and agencies (statutory and non-statutory).
• · MDT Meetings: Attend, participate, and lead where appropriate weekly internal MDT meetings and external meetings as required.
• To support compliance with UK immigration requirements, all applicants who require a visa to work in the UK must disclose their visa history in full. This includes current and previous sponsors, dates of sponsorship, visa category, and any changes of employment. If you are on a Graduate or Dependant Visa, please disclose the expiry date on your application. Incomplete information may mean we are unable to consider your application.

Working for our organisation

We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people’s homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust.

Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us. In the latest staff survey, 61% of colleagues gave us their views. It was great to hear that:

• 72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question.
• 76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region.
• 81% said that care of patients and service users is the Trust’s priority, compared with an average in comparable NHS Trusts in England of 64%.

This high-level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a great response rate, indicating good staff engagement. However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top-quartile performance in the annual staff survey and Pulse surveys.

Detailed job description and main responsibilities

• · Triage Process: Ensure patients meet the criteria for the service.
• · Holistic Assessment: Within a patient’s home environment, employs advanced and specialised skills to conduct a comprehensive assessment of their clinical, physical, psychosocial, and spiritual needs.
• · Risk Assessment: Evaluates patients’ safety needs to determine the most appropriate care setting. This involves providing specialist advice and, if necessary, signposting or referring to other healthcare providers.
• · Medication Assessment and Review: Assess and review medication for therapeutic effectiveness, prescribing, and/or de-prescribing in accordance with evidence-based practice, national and local protocols, and within the scope of practice and legislative framework. Collaborate with other prescribers (GPs, pharmacists, consultants, and specialists) to ensure continuity and safe prescribing practices.
• · Case Management: Identify, prioritise, and implement case management plans to achieve health gains and maximise patient independence. Assesses care plans, develops, implements and evaluates specialised programmes of care/ care packages.
• · Maintain effective and timely communication with patients, carers, and all relevant services and agencies (statutory and non-statutory).
• · MDT Meetings: Attend, participate, and lead where appropriate weekly internal MDT meetings and external meetings as required.
• To support compliance with UK immigration requirements, all applicants who require a visa to work in the UK must disclose their visa history in full. This includes current and previous sponsors, dates of sponsorship, visa category, and any changes of employment. If you are on a Graduate or Dependant Visa, please disclose the expiry date on your application. Incomplete information may mean we are unable to consider your application.

Person specification

Qualifications

• Level one Registered General Nurse or Allied Health Care Professional
• Professional knowledge acquired through degree supplemented by post graduate diploma specialist training, experience, short courses plus further specialist training to masters equivalent level or equivalent.
• Current and valid registration with the relevant professional body
• Evidence of post-registration qualifications/experience at post graduate level in managing complex long-term conditions and frailty.
• Qualification in Physical Assessment and Clinical Reasoning (PACR)
• Facilitating Learning and Assessment in Practice qualification (FLAP) or equivalent Qualification
• Academic qualification at degree level or above in a variety of long-term conditions with evidence of experience in case managing long term conditions
• Independent Non‑Medical Prescribing

Experience

• Experience in managing a complex clinical caseload
• Experience in managing difficult situations that require advanced communication and negotiating skills
• Experience in managing clinical risks
• Experience of case management models of care including personalised goal setting, care planning and self‑management plans and escalation plans
• Evidence in advanced comprehensive assessment including interpreting